My RPGA account expired and shouldn't have. [Archive] - Wizards Community

Post/Author/DateTimePost
Redfist

01-01-08, 11:26 AM
I know its happened to other people. Many people received an email saying that their accounts would expire due to inactivity EVEN THOUGH their accounts are active (reporting games, etc.). We were previously told to ignore the email as it was in error.

As of this morning, I can no longer order events.

Rather than everyone hoping customer service answers and then various people posting interpretations in newsgroups and things getting messed up even further, can someone from WOTC please post here the real story for all to see? When can we expect our accounts to be reactivated so we can continue to play this game?

(yes - I've already submitted an email to customer service but would like to see a PUBLIC answer since I'm sure many people are in the same boat)
Samwise

01-01-08, 08:13 PM
I was going to ask about that myself.
I will just call them tomorrow afternoon.
Greyson

01-02-08, 12:35 PM
While my RPGA account works fine, I have had numerous questions and concerns from players and judges in my region the last several weeks. Perhaps a little prodding from the Living Greyhawk masses shall do a little good in seeking resolution from the RPGA.
WolfStar76

01-02-08, 05:32 PM
There's a thread about this in RPGA HQ - looks like they're manually restoring the expired accounts.
Chris_L

01-03-08, 10:58 AM
More details here:
http://www.wizards.com/default.asp?x=rpga/news/20080103a
HTH