Can't report posts?! - Downloaded from the Wizards Community, all coding removed by Solauren

Can't report posts?!

Post/Author/DateTime Post
#1
sokenzanmarauder
Apr 03, 2008 8:15:09 Every time to report a post I get a blank white page that says this:
Could not cache template file. The template_cache dir must be writable (CHMOD 777).
#2
wizo_fraxus
Apr 03, 2008 8:57:42 If the report a post feature isn't working for you, please use this form as it will also go directly to the moderators on duty:

http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/std_adp.php?p_faqid=1208

Also in the future to report any problems with your account or any bugs, please submit them to Customer Service: http://www.wizards.com/customerservice, and we will be able to assist you directly.

Other people have been able to report posts, try again and see if it is working for you now.
#3
sokenzanmarauder
Apr 03, 2008 9:02:05 Thanks much for the links, they have been bookmarked.

I just now went to report the thread (via the in-post report button) and it is working again.

Thanks for the help.
#4
Zherog
Apr 03, 2008 9:24:32 I've never seen that problem myself, Sokenzan.

One thing to try if you see it again is to hold down the shift key while hitting the refresh button. On IE and Firefox (I don't know about other browsers) that forces the browser to ignore whatever is in your cache and reload the page from the server. Sometimes that fixes weird errors like this one.
#5
sokenzanmarauder
Apr 03, 2008 9:53:46
I've never seen that problem myself, Sokenzan.

One thing to try if you see it again is to hold down the shift key while hitting the refresh button. On IE and Firefox (I don't know about other browsers) that forces the browser to ignore whatever is in your cache and reload the page from the server. Sometimes that fixes weird errors like this one.

This is the first time I've seen it as well, first real problem that I've had with the boards.

I use Firefox so if I get a similar issue I'll try holding down shift when I refresh. Thanks for the advice.
#6
ORC_Chaos
Apr 03, 2008 20:07:58 I got that error while working last night and trying to move a thread for a VCL. I'd never seen it before, but it went away. I haven't had the problem since.
#7
Zherog
Apr 04, 2008 10:22:32 I'm sorry, WizO_Chaos. If you're having trouble with the site, you need to log into the support site (found here: http://www.wizards.com/customerservice ) and open a ticket. This helps Customer Service better track the status of your request.

Post/Author/DateTime	Post
#1 sokenzanmarauder Apr 03, 2008 8:15:09	Every time to report a post I get a blank white page that says this: Could not cache template file. The template_cache dir must be writable (CHMOD 777).
#2 wizo_fraxus Apr 03, 2008 8:57:42	If the report a post feature isn't working for you, please use this form as it will also go directly to the moderators on duty: http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/std_adp.php?p_faqid=1208 Also in the future to report any problems with your account or any bugs, please submit them to Customer Service: http://www.wizards.com/customerservice, and we will be able to assist you directly. Other people have been able to report posts, try again and see if it is working for you now.
#3 sokenzanmarauder Apr 03, 2008 9:02:05	Thanks much for the links, they have been bookmarked. I just now went to report the thread (via the in-post report button) and it is working again. Thanks for the help.
#4 Zherog Apr 03, 2008 9:24:32	I've never seen that problem myself, Sokenzan. One thing to try if you see it again is to hold down the shift key while hitting the refresh button. On IE and Firefox (I don't know about other browsers) that forces the browser to ignore whatever is in your cache and reload the page from the server. Sometimes that fixes weird errors like this one.
#5 sokenzanmarauder Apr 03, 2008 9:53:46	I've never seen that problem myself, Sokenzan. One thing to try if you see it again is to hold down the shift key while hitting the refresh button. On IE and Firefox (I don't know about other browsers) that forces the browser to ignore whatever is in your cache and reload the page from the server. Sometimes that fixes weird errors like this one. This is the first time I've seen it as well, first real problem that I've had with the boards. I use Firefox so if I get a similar issue I'll try holding down shift when I refresh. Thanks for the advice.
#6 ORC_Chaos Apr 03, 2008 20:07:58	I got that error while working last night and trying to move a thread for a VCL. I'd never seen it before, but it went away. I haven't had the problem since.
#7 Zherog Apr 04, 2008 10:22:32	I'm sorry, WizO_Chaos. If you're having trouble with the site, you need to log into the support site (found here: http://www.wizards.com/customerservice ) and open a ticket. This helps Customer Service better track the status of your request.