Cannot Unsubscribe

Post/Author/DateTimePost
#1

gjnave

Sep 18, 2009 12:35:45

Not sure where to post this, but Im trying to unsubscribe my DDI Insider subscription before I get billed again. Unfort I am getting this message:



Error:


We are currently unable to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to correct this issue as quickly as possible. Please click your browser's back button and try this action at a later time, or take a different action.


Error Number:  SYS_000001


 


I am overseas and dont currently have a regular internet connection and so am not sure I will get back on before I get billed.

I guess more than anything Im posting this here so that once i DO get in touch with customer sercice (no email address that i can find) they can see a record of my attempt to discontinue subscription.



Thanks for any help,

gjnave

#2

calronmoonflower

Sep 19, 2009 2:29:32

Community Business, would normally be the place to post this kind of thread.
You need to e-mail Customer Service as they have the power to actually do something about this.