How do we get out?

Post/Author/DateTimePost
#1

victimoffun

Aug 28, 2009 10:23:39

How do I delete my myspace D&D Community account? These forums are an eye sore and I have no need for blogs, groups, photos, videos, etc.


I'm sure stuff will be fixed and cleaned up eventually. I mostly came here to discuss classes and strategy as well as content for D&D Insider and various books. While that functionality is still here, it's a pain to read, search for, and deal with. For the time being WotC has my personal information via my Insider subscription but I don't need nor want a profile with that info either.


When things get fixed by 2010 I'll be more than glad to come back. Until then I want out. How do I delete my account?

#2

squidyak

Aug 28, 2009 10:27:39

Out?  Nobody gets out, you are now property of Hasbro.  Sucker.

#3

wrecan

Aug 28, 2009 10:27:58

Why do you need to delete the account?  Just change your settings so you get no email notifications and don't login any more.

#4

LordofKhyber

Aug 28, 2009 10:28:49

Theres too much white on these boards now. Even Elspeth would cringe.

#5

victimoffun

Aug 28, 2009 10:30:48


Why do you need to delete the account?  Just change your settings so you get no email notifications and don't login any more.




I don't like to associate myself with things I don't like. I didn't sign up to beta test their social network site. All I signed up for were forums to discuss topics I'm interested it. I have no need for Wiki's, Blogs, Groups, etc.

I'm not saying you can't have these things. I just don't want them and I don't want my information tied to it either.

#6

Dane_McArdy

Aug 28, 2009 10:32:16


How do I delete my myspace D&D Community account? These forums are an eye sore and I have no need for blogs, groups, photos, videos, etc.


I'm sure stuff will be fixed and cleaned up eventually. I mostly came here to discuss classes and strategy as well as content for D&D Insider and various books. While that functionality is still here, it's a pain to read, search for, and deal with. For the time being WotC has my personal information via my Insider subscription but I don't need nor want a profile with that info either.


When things get fixed by 2010 I'll be more than glad to come back. Until then I want out. How do I delete my account?




Simple, stop opening up the site on your computer.


Really, if you want to let them know you don't like it, send them an email. 

#7

sunburst17

Aug 28, 2009 10:34:47

I don't think you guys get it, he wants to delete his account so that wizards doesn't have his personal information, don't you think it's pretty much dead obvious he could just stop coming? But he wants to delete his account so that they don't have his personal info. 


As for how to do this, I don't really know, but I'm sure someone can help you.

#8

tytalus

Aug 28, 2009 10:35:08



Why do you need to delete the account?  Just change your settings so you get no email notifications and don't login any more.




I don't like to associate myself with things I don't like. I didn't sign up to beta test their social network site. All I signed up for were forums to discuss topics I'm interested it. I have no need for Wiki's, Blogs, Groups, etc.

I'm not saying you can't have these things. I just don't want them and I don't want my information tied to it either.




This. There's a considerable difference between not opening a site and sening a message by deleting your account.

#9

victimoffun

Aug 28, 2009 10:36:15



How do I delete my myspace D&D Community account? These forums are an eye sore and I have no need for blogs, groups, photos, videos, etc.


I'm sure stuff will be fixed and cleaned up eventually. I mostly came here to discuss classes and strategy as well as content for D&D Insider and various books. While that functionality is still here, it's a pain to read, search for, and deal with. For the time being WotC has my personal information via my Insider subscription but I don't need nor want a profile with that info either.


When things get fixed by 2010 I'll be more than glad to come back. Until then I want out. How do I delete my account?




Simple, stop opening up the site on your computer.


Really, if you want to let them know you don't like it, send them an email. 




You're missing the point. There is no way for me to go to a "Account Information Screen" and request that my user, Victimoffun, be deleted. This goes beyond what my personal likes/dislikes are with this community website. This is a matter of functionality. If you have a myspace or Facebook account and you don't want it any more you just go to your preferences and delete your account. It's that simple. There is no such functionality here.
#10

WolfStar76

Aug 28, 2009 10:41:56

You can edit your account here: bit.ly/YbF5a (link shortening service used because the new forum software, apparently, likes to truncate links)


I don't see an option for account deletion there, however.


You would likely have to contact Customer Service: www.wizards.com/customerservice


The thing you'll need to be aware of is that, because of Wizards Single Sign On system, your community, DDI, and Customer Service accounts are all one in the same.  Removing your community membership will then (presumeably) close your DDI account as well.


If you want to delete your community profile ONLY - I'd wager that's an option that simply isn't available yet.  Doesn't mean it won't be in the future, but with the community being so new, some options like this one will take time.


I'd refer you, again, to Customer Service, where you can raise the issue and actually send a stronger message than merely deleting your account would send - because you'll be able to tell them WHY you want to remove yourself from the community.

#11

victimoffun

Aug 28, 2009 10:53:19


You can edit your account here: accounts.wizards.com/protected/ChangePro...


I don't see an option for account deletion there, however.


You would likely have to contact Customer Service: www.wizards.com/customerservice


The thing you'll need to be aware of is that, because of Wizards Single Sign On system, your community, DDI, and Customer Service accounts are all one in the same.  Removing your community membership will then close your DDI account as well.


If you want to delete your community profile ONLY - I'd wager that's an option that simply isn't available yet.  Doesn't mean it won't be in the future, but with the community being so new, some options like this one will take time.


I'd refer you, again, to Customer Service, where you can raise the issue and actually send a stronger message than merely deleting your account would send - because you'll be able to tell them WHY you want to remove yourself from the community.




Thank you for the timely response. I'll be sure to express my issues with Customer Service.

I don't mean to, or want to, bash those that work on this site or those that want to participate. This just isn't what I want. I can go else where to find what I do want.


So to the others, please don't use this as another thread to bash the website. There are plenty of those elsewhere.

#12

Mock

Aug 28, 2009 10:55:16

I asked Customer Service that question this morning. There is no way to delete a Community account; you need to simply let it go inactive.


"Unfortunately there is not a way to permanently close the Wizards Community Account at this time. You do have the ability to let it go inactive however. As it is a free service, there will not be any cost to you if allow this to happen. Thank you for your patience in this matter. If you have any more questions, please feel free to contact us again."
#13

WolfStar76

Aug 28, 2009 10:56:14

The thread caught my eye - and don't worry about "bashing".


  1. I don't work for Wotc, I'm just a volunteer.

  2. Your request was very level-headed, and I'm even glad to hear you say you'll consider returning once the kinks are worked out.  I hope that when you do return things are above and beyond your expectations.

#14

WolfStar76

Aug 28, 2009 10:59:16


I asked Customer Service that question this morning. There is no way to delete a Community account; you need to simply let it go inactive.


 


"Unfortunately there is not a way to permanently close the Wizards Community Account at this time. You do have the ability to let it go inactive however. As it is a free service, there will not be any cost to you if allow this to happen. Thank you for your patience in this matter. If you have any more questions, please feel free to contact us again."

 





I would make this a feature request then, both with Customer Service, as well as, well, here in the Community Business section of the boards.

While it may not be possible now, I can see the value of people being able to "opt out" of the community.


In the mean time, might I suggest you simply set your profile to private?  While your username would still be listed, if your profile is private little more about you can be seen/known - so that very few people will associate you with anything unless/until you become an active community member again.

#15

Dane_McArdy

Aug 28, 2009 11:05:16


I don't think you guys get it, he wants to delete his account so that wizards doesn't have his personal information, don't you think it's pretty much dead obvious he could just stop coming? But he wants to delete his account so that they don't have his personal info. 


As for how to do this, I don't really know, but I'm sure someone can help you.




Once they have it, don't you think it's a little late? Deleting the account won't stop the information from being in their records.


Like all things like this, he is going to need to write a letter, and actually mail it, asking them to delete all information about him from their records, and ask for a letter from stating that is exactly what they did, to keep for his records.


Pretty simple.

#16

Paulon

Aug 28, 2009 23:58:05


I asked Customer Service that question this morning. There is no way to delete a Community account; you need to simply let it go inactive.




Isn't that actually a violation of a lot of country's privacy laws?

#17

irenicus_jon

Aug 29, 2009 6:46:32

You know, after seeing where the group thing is headed today, I'd like an option to delete my account as well. This is clearly a missing feature.

#18

oldgamer75

Aug 29, 2009 10:08:32


Why do you need to delete the account?  Just change your settings so you get no email notifications and don't login any more.





Well, that would be my solution.

But I used up all my spite on 9/12/2001.  I'm much calmer now.


That said, I do understand the privacy aspects of this, and I hope those who wish to opt out will eventually get their wish.

#19

erk_

Aug 29, 2009 11:07:42



I asked Customer Service that question this morning. There is no way to delete a Community account; you need to simply let it go inactive.




Isn't that actually a violation of a lot of country's privacy laws?




Pretty sure that's the case.

Whether or not the OP 'needs' to delete his account or not is not the issue: I don't think it's legal to deny people the right to opt-out of services like this. Should we start looking up our local regulations to find out?


I know this is a beta, but some of this stuff is elementary past the facepalm level. If essential stuff like user privacy controls and account management aren't available this software was not ready to go public. Particularly not for DDI customers, who paid money to be assigned irrevocable accounts to software that didn't exist at the time of payment.

#20

whitebaron

Aug 29, 2009 11:11:20

companies are actually required to let people opt-out, and have their data removed. whether or not that includes the complete account, or merely the private information, is something you could only handle in court if the company is not willing - because there's no actual law against just removing your association and every private data.

#21

victimoffun

Aug 31, 2009 10:09:12

I heard back from CS over the weekend and their response was that I simply not use the forum because there is no feature to separate the community account from the D&DI account. It's certainly upsetting that WotC would ignore the privacy concerns here, especially since it is far easier to hack forum software. (I'm sure WotC is doing everything they can to protect us, but it doesn't change the fact.) This unfortunately ties my email address and password to an account that has access to my credit card information.


Since my D&DI account expires in October, I wonder if it would be best to remove my information from there then simply create a new D&DI account. I guess my question should be, if I create a new D&DI account does that automatically create a community account? If so that needs to be a separate option.

#22

WolfStar76

Aug 31, 2009 10:23:15

It is my understanding, as I stated above, that because of WotC's Single Sign On software that yes, any D&D Insider account will also be tied to a new community account.  Again, only WotC would be able to speak to that with any certainty.

#23

whitebaron

Aug 31, 2009 10:26:05


It is my understanding, as I stated above, that because of WotC's Single Sign On software that yes, any D&D Insider account will also be tied to a new community account.  Again, only WotC would be able to speak to that with any certainty.




what distresses me a lot more about forums security, is that you are also logged on at team.onesite.com/


which is totally unrelated to wotc, where i have never ever seen myself being registered, and never wanted to. actually, they could do with my data what WOTC proposed not to do, without me even knowing it.

#24

mudbunny

Aug 31, 2009 10:57:16

How do you see that we are logged in on the onesite page?

#25

celloshane

Aug 31, 2009 11:26:08

Open the onesite page and in the upper right hand corner you should see your avatar along with profile options.



 


I have never visited this company's website before being linked via these forums, and I have never created a profile with anyone other than Wizards that has the information linked.   I haven't checked the TOS for the Wizard's forums, but if they don't say anything about sharing the info with Onesite then that strikes me as a violation of privacy.  I originally intended to use a friends artwork as my avatar, but when I realized that it was shared with so many other networks I took it down.

#26

mudbunny

Aug 31, 2009 11:29:35

I went to the onesite page, and it doesn't log me in, even if I try to log in.

#27

whitebaron

Aug 31, 2009 12:11:44

actually, if you are logged in, and just follow my link, you'll getto exactly that page.
team.onesite.com/


also, many of the media used in this forum comes directly from onesite, like
images.onesite.com/community.wizards.com...

#28

victimoffun

Aug 31, 2009 12:14:38


I went to the onesite page, and it doesn't log me in, even if I try to log in.




bb4aa70a8bdefc71e83f40288232c2a6.jpg?v=235800

As soon as i click on the team.onesite.com link it does show me as logged in to their site. Clicking on any of the links next to my profile picture takes me to various pages within my profile.


Just how secure is my information with onesite.com?


Forget whatever issues I may have with the new forums and cosmetic changes, these are privacy issues that need to be addressed.

#29

mudbunny

Aug 31, 2009 12:20:47


actually, if you are logged in, and just follow my link, you'll get to exactly that page.
team.onesite.com/




Not necessarily.


I am logged in, I clicked on the link, and this is what I get:


ScreenHunterAug310117PM01.jpg


 

#30

whitebaron

Aug 31, 2009 12:23:23

scary, and very strange. still, this is something that needs to be adressed VERY soon, as i find it very disturbing that wizards is possibly granting another 3rd party my user credentials, which would


a) violate the ESRB wizards adheres to and
b) makes them a proper target for a lawsuit. (now, if i only lived closer to them...)

#31

dominick

Aug 31, 2009 13:12:24


Not necessarily.


I am logged in, I clicked on the link, and this is what I get:


ScreenHunterAug310117PM01.jpg


 





I am logged in, and I do not get any indication that I am set up with onesite. They do make social networking sites, and I can see a GAME company like Wotc using a third party SOCIAL NETWORKING vendor. I want WoTC designing my DND experience, not ginning up code.

There are issues, maybe being able to turn stuff off is a good idea.


Guys, lets calm down a little. If you really hate it here, then sorry. I am more worried about my government taking over my life than Hasbro. Hasbro also makes Gi Joe.  Would the Greatest American Hero let you down? Knowing is half the battle.


I imagine the secure information that WoTC has on you are what DnD games you play and contact info. Thats already out there more than likely. This is already showing to be more secure than facebook, myspace or the basic PHBB site.

#32

celloshane

Aug 31, 2009 13:24:15



actually, if you are logged in, and just follow my link, you'll get to exactly that page.
team.onesite.com/




Not necessarily.


I am logged in, I clicked on the link, and this is what I get:


ScreenHunterAug310117PM01.jpg


 





MB, I wish I had a reasonable explanation for why we get opposite results.  All I know is that when I visit the link above Onesite displays my profile information and the only place I've entered that info is here at the Wizard's forums.
#33

boozerker

Aug 31, 2009 13:26:15

It's certainly upsetting that WotC would ignore the privacy concerns here, especially since it is far easier to hack forum software. (I'm sure WotC is doing everything they can to protect us, but it doesn't change the fact.) This unfortunately ties my email address and password to an account that has access to my credit card information.


Just change your info and password. Nothing you change it to has to be accurate.

Create a new email account wherever just for sign-up purposes like these, and update it here to that new email account.


If a hacker gets your info, they'll only find a junk email account with made-up info.

#34

whitebaron

Aug 31, 2009 13:34:00

actually, i believe that this forum's software is a lot harder to hack than whatever wizards coded themselves, but this does not alleviate my concern for them allowing information to be dished out to another site.


they know where i come from, they know what's my username - on a page entirely unrelated to wotc. compare those two:


=> fast1.onesite.com/community.wizards.com/...
=> images.community.wizards.com/community.w...


 


i also want to show you something else, a test post i just made:


team.onesite.com/ivancoco/blog/2009/08/1...

#35

mudbunny

Aug 31, 2009 13:41:52


MB, I wish I had a reasonable explanation for why we get opposite results.  All I know is that when I visit the link above Onesite displays my profile information and the only place I've entered that info is here at the Wizard's forums.



The question that needs to be answered is where the mistake is being made.


There is no doubt that we are not supposed to have access to the onesite forums.


When I see someone from WotC online, I will poke them and point them towards this thread so that they can then poke onesite to see where the problem lies.

#36

victimoffun

Aug 31, 2009 13:51:32

I imagine the secure information that WoTC has on you are what DnD games you play and contact info. Thats already out there more than likely. This is already showing to be more secure than facebook, myspace or the basic PHBB site.


If you have a D&DI account they also have your credit card and billing address information.


Just change your info and password. Nothing you change it to has to be accurate.

Create a new email account wherever just for sign-up purposes like these, and update it here to that new email account.


If a hacker gets your info, they'll only find a junk email account with made-up info.



Thats actually something I was already in the process of doing since last month I went through an issue where my D&DI account stopped functioning properly while trying to update the Character Builder.


However if you have a D&DI account your information seems to now be accessible by a third party that isn't a credit card processor. As pointed out earlier in the thread, signing up for a D&DI account still creates a Community account for you, which I guess means an account with onesite.com.


As it stands WotC still needs to allow the deletion of your account should you request it or they'll find themselves in the same situation as Facebook and MySpace.

#37

mudbunny

Aug 31, 2009 14:15:07

I have done some poking.


WotC is aware of the situation. More information will be provided as it comes available.

#38

Belorin

Aug 31, 2009 15:54:46

I get the same thing as whitebaron, I posted a comment there as well. It is very disturbing to me that this is happening.


 


Bel

#39

mccarnage

Aug 31, 2009 16:13:10


There is no way for me to go to a "Account Information Screen" and request that my user, Victimoffun, be deleted.


It seems they added an option to delete your account. Don't know if it actually works or if it's separated from DDI though.

#40

victimoffun

Aug 31, 2009 21:01:52



There is no way for me to go to a "Account Information Screen" and request that my user, Victimoffun, be deleted.


It seems they added an option to delete your account. Don't know if it actually works or if it's separated from DDI though.




Where? I can't seem to find it from my profile page.
#41

dalzig

Aug 31, 2009 21:24:20

Edit Profile -> Bottom

#42

victimoffun

Aug 31, 2009 22:12:37

Sure enough there it is. Hopefully it won't mess up my D&DI account.


So long, and thanks for all fish.


EDIT:


Well you'll never guess what happened when i clicked to confirm the deletion of my community account. The following message appears in small black text just above the warning:


"There was an error in your submission, please try again"


Really?

#43

kratch

Aug 31, 2009 23:10:56

Yeah. I was able to post on their forums as well.


While I agree this is a serious issue for D&DI subscribers, I find it almost laughable none-D&DI members would be complaining about privacy issues.

#44

Paulon

Aug 31, 2009 23:50:21

Why shouldn't non-DDi subscribers complain? There is some expectation of privacy on the part of WotC regardless of whether they happen to have our credit card details or not.


It's also something that anyone considering signing up should consider - that the third party who designed these forums, which are now, we're told, inextricably bound to the DDI accounts can't even manage to keep the accounts of Wizards' clients seperate from their own.


I've wavered from time to time about whether to sign up, but it's never quite been worth it to me. Something like this, where there are potentially serious financial consequences and hassles which I don't want to go through again if there is some sort of server hack is a total deal breaker. There's no way in hell I'll take the risk of losing my credit details after seeing these reports about how good their security handling is.

#45

mnemonicsv

Sep 01, 2009 1:16:00

Is there an age restriction for the WotC forums?  I don't specificly recall such a restriction, but I could be wrong.

I ask, because the Onesite TOS requires all users to be 13 years of age or older.  So, if a user who is under 13 from this site is able to post on Onesite (as is evidently possible), that would be a violation of Onesite's TOS (quoted here):

USER hereby certifies to ONESITE that USER is at least 13 years old. If USER is a parent and ONESITE is used by the entire family, you agree to supervise the usage of any child under 13. Children under 13 are not permitted to join ONESITE or participate in the ONESITE Groups.

I must admit... I find the irony a little humourous.  Laughing

I also wonder if the Onesite TOS applies to users of other forums it serves.  I assume not (as that would limit business potential), but I really don't know.  Interesting.

#46

sjmcc13

Sep 01, 2009 1:25:46

I am not getting logged in on onesite just like mudbunny. I know some sites block out certain "regions" and I am curious if this could be a related case.
I know of several sites that block out Canadian IPs because it is not worth their time/money to set up under Canadian copyright laws.

#47

mnemonicsv

Sep 01, 2009 1:32:48

I'm Canadian (and registered as such) and I am currently (as I type this) logged on to Onesite.

Heck... If I want to, I have the ability to PM the President of Onesite himself.  EDIT:  In fact, I just did... I let him know that he has a "finely cropped goatee."

If anyone (who is logged on to Onesite) wishes, here is Bob Crull's page, president (CEO) of Onesite. Smile
team.onesite.com/crull

#48

lokiare

Sep 01, 2009 5:09:41

Well I'm sorry to hear that the security also sucks as well as most of the rest of the site. Just one more reason for WotC to drop this and go with the Google Wave public Beta that starts this month.

#49

whitebaron

Sep 01, 2009 14:52:50

*bump*


i really want an answer on this.


i never signed on for the whole onesite network. and i never will. this has to stop functioning, or sooner or later WOTC will get carried in front of a court of law, and forced to take this site down again.


not that i really like this page currently - but it's the only official d&d or magic page we got.

#50

victimoffun

Sep 01, 2009 15:51:19


*bump*


i really want an answer on this.


i never signed on for the whole onesite network. and i never will. this has to stop functioning, or sooner or later WOTC will get carried in front of a court of law, and forced to take this site down again.


not that i really like this page currently - but it's the only official d&d or magic page we got.




Ditto.


I keep logging in hoping to see a resolution to the Delete Account option or at least some sort of response to the privacy issues. I'm not the litigious type, but I'm sure there are others with enough nerd-rage who might be.


Is there a thread (or I guess a Blog or Wiki now...) that we should be checking for official responses?

#51

kratch

Sep 01, 2009 16:32:04

here's a start


Wizards Blog on the issue

#52

pedr

Sep 01, 2009 18:27:47

I believe that Facebook recently changed its privacy and deletion policies because of incompatibility with Canadian data protection laws.


It's pretty clear that the things which breached Canadian law would breach EU data protection principles as well. Primarily this: personal data must only be collected when it is necessary, must only be used for the reasons it was collected, and must not be held longer than is necessary. So while you do not have the absolute right to have data deleted, you do have the right to have data deleted when the person holding your data no longer needs it.


The issue with the WotC system is that, unless you want to sever all ties with WotC including DDI (or MagicOnline, I'd guess) then it is still necessary for WotC to hold and use your personal data. WotC chould probably give you an option to remove all data which is not necessary for billing but data protection regulations do not usually require steps which would be excessively difficult either technologically or in terms of time/effort. It is, of course, possible to remove all data from the personal profile (or put spoof data in if the system requires an entry in some fields).

#53

victimoffun

Sep 01, 2009 20:08:20


here's a start


Wizards Blog on the issue




Thanks for the link. Here's another problem though: Where are we supposed to go for information and various announcements? Is it the blog page? Forums? Main Site? A very simple post telling community members where to go for announcements and updates would be much appreciated.


The issue with the WotC system is that, unless you want to sever all ties with WotC including DDI (or MagicOnline, I'd guess) then it is still necessary for WotC to hold and use your personal data. WotC chould probably give you an option to remove all data which is not necessary for billing but data protection regulations do not usually require steps which would be excessively difficult either technologically or in terms of time/effort. It is, of course, possible to remove all data from the personal profile (or put spoof data in if the system requires an entry in some fields).




This.


I completely understand why WotC would want to combine features of their community site with D&DI (and I guess Magic Online?) it should be an opt-in option.


So say for instance I'm a new comer to D&D, I want full access to the Character Builder so I decide to pay WotC for this service. In the process WotC can OFFER to also create a community account for me so that I have access to "Wizbook" and all its features. 


Or maybe I'm a long time community member, I've finally broken down, deciding I'm tired of tracking down powers across dozens of books and jealous that other folks in my game group have access to cool new races and classes. So I decide that I want a D&DI account. In the process WotC can OFFER to link my community "Wizbook" account with my D&DI account.


Or maybe I'm a smart web user who is fully aware of the risks of giving away private information online and I see that while normally WotC would only share my information with a 3rd party credit card processor (any website that does credit card transactions does this), its parent and sister companies. However by linking my account with "Wizbook" I now share my information with at least one more 3rd party, onesite.com, which apparently my account information is tied in with their servers giving me access to their community information. While WotC tries to assure me that the information will only be used for services there is no way they can guarantee that if onesite becomes compromised that my personal information originally intended only for WotC won't be lost to the world.


All onesite.com has shown us so far is that there is now a second point of failure for hackers to attempt to reach my personal information. The difference between this community site and others such as MySpace.com or facebook.com is that neither of those two have access to my credit card information.


After seeing a relative have her identity stolen recently I've been going through the process of using several email accounts to manage my online identity. One email for business, one email for shopping and using my credit card information online, one for personal correspondence and so on. These are basic steps everyone should consider when going online and giving out your personal information. What WotC isn't allowing me to do is to keep certain information separate. I'd be happy if I could use one account to manage my D&DI content and another for other options such as this "Wizbook" community site.


I'm sure no one at WotC wants to see my information lost. However these recent moves do not leave me feeling safe. The simplest solution would be to simply implement a way for D&DI subscribers to opt out of having their account tied in with "Wizbook". I still want to give WotC my money! But I only want to give it to them. That login information does not, and should not, be shared with any third party.

#54

daidojitaidoru

Sep 01, 2009 21:04:07

It seems the delete function doesn't work even if you don't have a DDI account...

#55

lokiare

Sep 01, 2009 22:29:27



here's a start


Wizards Blog on the issue




Thanks for the link. Here's another problem though: Where are we supposed to go for information and various announcements? Is it the blog page? Forums? Main Site? A very simple post telling community members where to go for announcements and updates would be much appreciated.


The issue with the WotC system is that, unless you want to sever all ties with WotC including DDI (or MagicOnline, I'd guess) then it is still necessary for WotC to hold and use your personal data. WotC chould probably give you an option to remove all data which is not necessary for billing but data protection regulations do not usually require steps which would be excessively difficult either technologically or in terms of time/effort. It is, of course, possible to remove all data from the personal profile (or put spoof data in if the system requires an entry in some fields).




This.


I completely understand why WotC would want to combine features of their community site with D&DI (and I guess Magic Online?) it should be an opt-in option.


So say for instance I'm a new comer to D&D, I want full access to the Character Builder so I decide to pay WotC for this service. In the process WotC can OFFER to also create a community account for me so that I have access to "Wizbook" and all its features. 


Or maybe I'm a long time community member, I've finally broken down, deciding I'm tired of tracking down powers across dozens of books and jealous that other folks in my game group have access to cool new races and classes. So I decide that I want a D&DI account. In the process WotC can OFFER to link my community "Wizbook" account with my D&DI account.


Or maybe I'm a smart web user who is fully aware of the risks of giving away private information online and I see that while normally WotC would only share my information with a 3rd party credit card processor (any website that does credit card transactions does this), its parent and sister companies. However by linking my account with "Wizbook" I now share my information with at least one more 3rd party, onesite.com, which apparently my account information is tied in with their servers giving me access to their community information. While WotC tries to assure me that the information will only be used for services there is no way they can guarantee that if onesite becomes compromised that my personal information originally intended only for WotC won't be lost to the world.


All onesite.com has shown us so far is that there is now a second point of failure for hackers to attempt to reach my personal information. The difference between this community site and others such as MySpace.com or facebook.com is that neither of those two have access to my credit card information.


After seeing a relative have her identity stolen recently I've been going through the process of using several email accounts to manage my online identity. One email for business, one email for shopping and using my credit card information online, one for personal correspondence and so on. These are basic steps everyone should consider when going online and giving out your personal information. What WotC isn't allowing me to do is to keep certain information separate. I'd be happy if I could use one account to manage my D&DI content and another for other options such as this "Wizbook" community site.


I'm sure no one at WotC wants to see my information lost. However these recent moves do not leave me feeling safe. The simplest solution would be to simply implement a way for D&DI subscribers to opt out of having their account tied in with "Wizbook". I still want to give WotC my money! But I only want to give it to them. That login information does not, and should not, be shared with any third party.




I'm reasonably sure that WotC doesn't share your credit card informaton because they never actually see it. This is because when you pay you go to a secure (SSL) credit card site and that company collects your information. The only thing wizards sees is what you payed and when.


Now on the privacy issue, I agree completely there needs to be a way to not share yorur information, and it should not be an all or nothing deal. It should be a check box next to each item on the profile page.

#56

shadowsofwhite

Sep 02, 2009 16:24:25

Pray tell,
     Have any of you trying to delete your accounts tried to manage your account from onesite? Not that I approve the connection in any way shape or form, it is likely still an option.

#57

kratch

Sep 02, 2009 17:32:41

Thanks for the link. Here's another problem though: Where are we supposed to go for information and various announcements? Is it the blog page? Forums? Main Site? A very simple post telling community members where to go for announcements and updates would be much appreciated.



Well, that particular anouncement was a blog created by wizards (everyones default friend) that was announced on my profile home anouncements. Additionally, he sent another blog yesterday informing everyone (who hadn't removed him as a friend) of where to look for more information on the activities of WotC community workers as it relates to improving the boards.

#58

lynadianya

Sep 02, 2009 22:51:10


Thanks for the link. Here's another problem though: Where are we supposed to go for information and various announcements? Is it the blog page? Forums? Main Site? A very simple post telling community members where to go for announcements and updates would be much appreciated.



Well, that particular anouncement was a blog created by wizards (everyones default friend) that was announced on my profile home anouncements. Additionally, he sent another blog yesterday informing everyone (who hadn't removed him as a friend) of where to look for more information on the activities of WotC community workers as it relates to improving the boards.




I don't want to go to a blog about site community matters.  I believe it was one of the first things I did when I realized I was having the wizbook stuff crammed down my throat was remove wizards as a "friend" (a term I very much dislike because it nullifies the definition of what a friend is - I don't think I could call the reception desk at WOTC and ask if they could help me move next weekend.  I am sure they are all very good people, I don't know them, so I would not call them friend). 


Regardless of my distaste of social networking sites in general, I find I am still using the forums because it is the only good forum I have found for all things D&D 4ed.  I want to use the forums only.  If there is something important to the community they need to be linking it to the community.  I don't care if that means posting on the Community Business forum for each of the forums sets they have out there.  All that means is they have to do a little cutting and pasting. 


I posted my fear of this very thing earlier.  I see my fear was rational.

#59

kratch

Sep 03, 2009 9:55:49


I don't want to go to a blog about site community matters.  I believe it was one of the first things I did when I realized I was having the wizbook stuff crammed down my throat was remove wizards as a "friend" (a term I very much dislike because it nullifies the definition of what a friend is - I don't think I could call the reception desk at WOTC and ask if they could help me move next weekend.  I am sure they are all very good people, I don't know them, so I would not call them friend).


Regardless of my distaste of social networking sites in general, I find I am still using the forums because it is the only good forum I have found for all things D&D 4ed.  I want to use the forums only.  If there is something important to the community they need to be linking it to the community.  I don't care if that means posting on the Community Business forum for each of the forums sets they have out there.  All that means is they have to do a little cutting and pasting. 


I posted my fear of this very thing earlier.  I see my fear was rational.




1: I wasn't talking to you. you had already brought these complaints up and I really don't care to argue with you about them. I was responding to someone who asked.


2: Wizards has set up a means to inform the community using tools assessable to everyone. You can not blaim them for not keeping you informed if you have choosen not to listen (by both removing the "Wizard" friend and by refusing to look at a group). The wizards "friend" has been posting blogs that go out to anyone who is still their friend, in addition, that blog is posted within the "Wizard Community HQ" group.Stop complaining noones keeping you informed while you have your eyes shut, hands over your ears screaming LALALALALALALALALALALALALA. WotC is providing feedback, which is more then some companies do, and IF you are interested in knowing about that feedback, it is up to YOU to get it, they should not be expected to post to and observe 14 different forumns in order to keep a very select few people, who have an irrational aversion to groups, informed about their going ons. There is a post in the DnD community for people to post bugs and feature requests, idealally specific to the DnD. If you want more then that, get over yourself and join the HQ group.

#60

whitebaron

Sep 03, 2009 11:17:41


2: Wizards has set up a means to inform the community using tools assessable to everyone. You can not blaim them for not keeping you informed if you have choosen not to listen (by both removing the "Wizard" friend and by refusing to look at a group).




while there is partial truth in this, wizards also failed to stick to that single method of information.

there are at least 3 forums out there where wotc employees added comments about various stuff, as well as other blogs or even comments to blogs. there is NO centralized information area, even thouigh they tried.


btw: looking down at the posters you answer to, does not make you in any way more friendly or likeable, nor does it help to bring your message across.

#61

victimoffun

Sep 03, 2009 14:08:54


Thanks for the link. Here's another problem though: Where are we supposed to go for information and various announcements? Is it the blog page? Forums? Main Site? A very simple post telling community members where to go for announcements and updates would be much appreciated.



Well, that particular anouncement was a blog created by wizards (everyones default friend) that was announced on my profile home anouncements. Additionally, he sent another blog yesterday informing everyone (who hadn't removed him as a friend) of where to look for more information on the activities of WotC community workers as it relates to improving the boards.




Well considering the first thing I did when the site came live was delete Wizards as a friend... Just like setting up a MySpace account where "Tom" is your first friend. I thought it was just a formality. Glad to see that they are somewhat organized, but as others have pointed out there are still threads that are out there not within the group. If you look closely though they haven't really responded to much of anything. They got rid of the side bar and they just seem to be working on stuff that should have been set up from the beginning (transferring inboxes, bbcode, spacing, etc). When it comes to privacy and security they're just telling us it's secure then dangle their new features in front of us. That trick works on my cat, not on me.


At this point I'm just waiting for the "Delete Account" feature to work so that I can use it. Hopefully they'll eventually add a feature where if I sign up for D&DI it won't auto-create a community account. They're trying to give us platitudes about how the information given to onesite.com is separate and secure but it flat out isn't. If they have my username and password then they have access to all facets of my D&DI account; my real name, account info, billing address, etc. All you need is the Username and Password to get to it.


Anyways off to go post in that forum now I guess. I really don't understand why this is so hard to just delete my community account without deleting my D&DI account. 

#62

wotc_cosmicangler

Sep 03, 2009 14:10:53

 


We have identified the issue that causes a user that is logged in to our community to also be logged into the ONEsite official community.  We are currently work on the fix for this issue and should be able to report to you shortly on our progress.


We can tell you at this time that your profile is unavailable on other clients or the ONEsite network to other users unless you post or send a message in that site.  Their site search does not return Wizards community members unless those members engage in activity in the site.  We at Wizards take our members privacy very seriously. 


I would like to thank Kratch for taking the time on the phone with me this morning to help me reproduce and determine the cause of this defect.  I would, also, like to thank our partners at ONEsite for being so diligent in helping us determine how this can happen.


Frank Branch


The Web Architect

#63

lynadianya

Sep 04, 2009 5:57:25

Kvatch, you are completely unhelpful to any of these discussions.  Your goal is to defend a bad decision by WOTC in any way you can.  It is obvious.  The fact that a WOTC employee thanked you for calling him makes me realize that there is no reason to further read what you have to say.  You are obviously biased in this.  The rest of us don't have such access and this is the only way we can be heard.


And this whole thing with don't speak unless you've been spoken to...who on Earth do you think you are?  Oh, wait, you're the one who is soooo special that he talks to WOTC members by phone.  I forgot there for a second how important you are and how unimportant the rest of us and our pathetic little opinions and concerns are. /end sarcasm  This is a public discussion in a public forum.  It isn't even your topic!  My point of not wanting to be forced into the social engineering aspect of this site is valid and felt by others.  I will continue to say it, as I hope that everyone else does who feels the same way, until we have recognition from WOTC.


Now, let me find that button that blocks you as I am sure to get another berating from Mr. Kvatch about speaking without being spoken to.

#64

Neutronium_Dragon

Sep 04, 2009 6:46:25
Wotc_cosmicangler:

Will the changes prevent Onesite from having a copy of our account entirely or just prevent us from being automatically logged into it? Only the former is really acceptable, since as long as a copy exists then the administrators of that site (at least) have access to the username/password credentials for the users of this one, granting full access to every function here. That includes access to financial functions as part of the Digitalriver payment system, which raises concerns beyond mere impersonation on the forums here.

As others have noted, even if Onesite's administrators are scrupulously honest, it only takes one mistake on their part or one breach of their site's security to expose the information of everyone who uses the Wizards one. Both are all too commonplace on the modern internet.
#65

lomerell_dawnbringer

Sep 04, 2009 8:40:31

First, let me say this thing about OneSite terrifies me. A little preface on my part beforehand; I'm not usually internet-security paranoid, I take the "needle in a haystack" approach to security and privacy for the most part on all but credit card information.


Nor am I in the "get me out of here" or "new site sucks" camps. Although I hate MySpace and Facebook, the idea of an integrated Wiki with the D&D site is kinda cool to me, plus a dedicated forum just for my group. Ok, it's all a little noisy, the formatting is terrible, and getting my friends added has been multiple headaches and technical problems. But I don't intend to boycott the site or the services.


That said, I just read through this stuff about OneSite this morning, and I have to ask:


Double-you-tee-eff, Wizards?


While I'm glad to see Frank Branch's post above and that they've been made aware of the issue, it's even more frightening in some respects.


 We have identified the issue that causes a user that is logged in to our community to also be logged into the ONEsite official community. 


First: Wait, wait, waitwaitwaitwait WAAAIT a minute. You mean you didn't know beforehand that this was happening? Or even possible?


Second: Great. You've identified the issue. What is it? Can it apply to another websites? How much information does it share? Have I suddenly clicked "I accept" for user agreements for products and services I know nothing about just because I signed up here?


Worse...have I gotten my friends mixed up in the mess?


For all that I'm glad WOTC is (now) on top of this and working for a solution, it's more than slightly worrisome that they're being so vague. Several possibilities occur to me.


It's possible WOTC has no idea how this could possibly have happened, that they're mystified by the connection between the two sites. If so, it could happen again.


It's possible that WOTC knew about this all along and chose not to share it until it was discovered and exposed. If so, it could happen again.


"WOTC takes your privacy very seriously." ...and that's why either by accident (which is horrible) or by design (which is horrible) they had cross-referenced our information with another site we knew nothing about?

#66

whitebaron

Sep 04, 2009 8:50:43

the way i see it, onesite is offering methods for combining related pages into social networks.


it seems, noone ever cared to switch this off with wizards. well, not being an insider, i know what this means to me: i'll never ever become one with my credit card. because wotc obviously does care for privacy, but has no clue.

#67

victimoffun

Sep 04, 2009 9:22:50

Looking in this morning I see the Delete Account button has been removed from the Edit Profile page. I wonder if this is a feature they don't want to introduce simply out of fear that too many would leave? I honestly don't think too many really would, seeing as most people are lemmings and will go along with anything.


It shouldn't be that hard to do. So far it just seems to be an option that WotC is unwilling to implement.

#68

lokiare

Sep 04, 2009 11:30:33

Ok, firstly, being an internet guru and programmer myself I know from experience that even if someone were to hack in and get your password, they still won't have access to your financial information. That information is not held by wizards and it is not held by OneSite.com. It is held by the credit card transaction service WotC uses to collect payments. Even with the password and username they won't give out your credit card info. They will ask you to verify the card number and if you tell them what it is, then they will let you in and talk about your account. They do not repeat your personal information, they have you tell them and they say "yes" or "no". The only way your information could be got is by the credit transaction company being directly hacked, which is unlikely (it does occassionally happen, but it is rare).


So those concerns are completely invalid. Now there are other concerns like the zip code and private information concern that is valid.

#69

drnick

Sep 04, 2009 18:16:03

Wotc_cosmicangler:

  Will the changes prevent Onesite from having a copy of our account entirely or just prevent us from being automatically logged into it? Only the former is really acceptable, since as long as a copy exists then the administrators of that site (at least) have access to the username/password credentials for the users of this one, granting full access to every function here. That includes access to financial functions as part of the Digitalriver payment system, which raises concerns beyond mere impersonation on the forums here.

  As others have noted, even if Onesite's administrators are scrupulously honest, it only takes one mistake on their part or one breach of their site's security to expose the information of everyone who uses the Wizards one. Both are all too commonplace on the modern internet.


Based on what I read and my (albeit somewhat limited) experience with website design, I'll give you this answer. OneSite currently does not have access to your account. The reason you are logged in automatically over there is (probably) because you have a cookie that the WoTC forum puts on your computer that the OneSite site is reading and counting you as logged in. As long as you don't post over there, OneSite will not gain any information about you.

#70

lokiare

Sep 04, 2009 23:06:50


Wotc_cosmicangler:

  Will the changes prevent Onesite from having a copy of our account entirely or just prevent us from being automatically logged into it? Only the former is really acceptable, since as long as a copy exists then the administrators of that site (at least) have access to the username/password credentials for the users of this one, granting full access to every function here. That includes access to financial functions as part of the Digitalriver payment system, which raises concerns beyond mere impersonation on the forums here.

  As others have noted, even if Onesite's administrators are scrupulously honest, it only takes one mistake on their part or one breach of their site's security to expose the information of everyone who uses the Wizards one. Both are all too commonplace on the modern internet.


Based on what I read and my (albeit somewhat limited) experience with website design, I'll give you this answer. OneSite currently does not have access to your account. The reason you are logged in automatically over there is (probably) because you have a cookie that the WoTC forum puts on your computer that the OneSite site is reading and counting you as logged in. As long as you don't post over there, OneSite will not gain any information about you.




As a former web designer and current programmer I know that cookies cannot be shared between domains. In other words your password is most likely authenticated with OneSite.com, and then the wizards server is passed a variable somewhere (probably using an admin login from OneSite.com) to tell it you are logged in. The WotC site then changes a value in their database to show you as logged in until you log out (again going to OneSite.com) or a specified time elapses. Technically your personal information that you put on the WotC profile page might be shared with OneSite.com your credit card details however are not. This information is safely locked way with the credit card vendor that WotC uses.


So if you feel unsafe use bogus information in your profile. The rest is completely safe, since no matter what the credit card company won't share your information.

#71

victimoffun

Sep 07, 2009 9:35:12

Thanks to all of you who have posted with security information. While I do feel a bit safer, the sharing of information across to a third party still leaves a bad taste for me. There was no warning of this, only that a new forum was to come. I'm not afraid of change but some info up front would have been nice. More importantly I could have deleted my account before the forum transfer took place if they had informed us of what was going to take place.


Hopefully the designers can get their rear ends in gear once they get back to work and just implement a delete account feature. This isn't a case of being unable to do something, they're just unwilling to do it at the moment.

#72

kratch

Sep 07, 2009 13:29:21


...since no matter what the credit card company won't share your information.




I just wanted to point out that banks and/or credit card companies (Visa/Mastercard) do hire out third party companies to manage your private information. When you sign up for a credit card with a bank, that bank, as well as the Visa International, Mastercard Worldwide or whatever credit card conglomorate your using both have access to your information for whatever reason they choose (IE, already two companies have access to it even though you only signed with one), then there are third party companies hired by ether one to perform other functions like data storage or statistical analysis. And how many companies hire out offshore Customer Support services, who are all given access to your information. It really isn't that uncommon for one company to hire another and provide their database to the second company in order to accomplish what needs to be done.

As to the issue at hand, it appears (for me at least) the problem has been fixed. When I log into WotC then go to onesite, I'm not logged in there. I can't even log-in using my WotC account.

#73

victimoffun

Sep 10, 2009 7:59:33

I guess this would be considered a bump. Still looking to delete my account. We saw the button up before in the Edit Profile view. It shouldn't be something that hard to implement. I know its essentially a short week with the Monday holiday, but not much seems to have been done. At least not from my view and I just jump in to check a few threads (mostly about technical issues). Adding a grey border to the stylesheet takes a wopping 10mins to do, so I hope this isn't a case of one guy having to do all the fixes needed.


A quick note: I noticed a lot of folks complaining about the size of the site, especially the small font used for text on a bright white background. Something I've started doing with both Firefox and Safari is just going to the view menu and clicking on Zoom In. The site now fills the browser window and the text is larger so the bright, gremlin killing white, isn't that bad. (Yeah I'm a Mac user so I already have plenty of beef with WotC. Seriously who designs programs in the .Net framework? My poor MacBook book is forced to dual boot... Just sad...)

#74

lokiare

Sep 10, 2009 12:55:14


I guess this would be considered a bump. Still looking to delete my account. We saw the button up before in the Edit Profile view. It shouldn't be something that hard to implement. I know its essentially a short week with the Monday holiday, but not much seems to have been done. At least not from my view and I just jump in to check a few threads (mostly about technical issues). Adding a grey border to the stylesheet takes a wopping 10mins to do, so I hope this isn't a case of one guy having to do all the fixes needed.


A quick note: I noticed a lot of folks complaining about the size of the site, especially the small font used for text on a bright white background. Something I've started doing with both Firefox and Safari is just going to the view menu and clicking on Zoom In. The site now fills the browser window and the text is larger so the bright, gremlin killing white, isn't that bad. (Yeah I'm a Mac user so I already have plenty of beef with WotC. Seriously who designs programs in the .Net framework? My poor MacBook book is forced to dual boot... Just sad...)




I'm an experienced web programmer and a game programmer and I completely agree with you on both counts.


Should have been done better.

#75

victimoffun

Sep 15, 2009 9:27:29

Another bump until something gets done. It's simple, just create a way for users to delete their account. All the other social network sites have to do it.


Web-writing staff hasn't appeared to have changed much lately besides adding a slight shade of grey. Nice to know they're already growing complacent. What is this? Government work?

#76

WolfStar76

Sep 15, 2009 16:06:18

Just because you aren't seeing changes doesn't mean they're not working on things.


I can't go into detail, I'm afraid, but I understand there have been some changes on the backend (stuff that won't be readily apparent to posters) of late.


These changes took priority for a variety of reasons, including but not limited to, things that needed to be in place for the visible changes to take effect.


Not being a WotC employee, I don't know what their order of priority is for implementation of features and bug fixes, but rest assured WotC is working hard to get things up to a higher standard.


While that doesn't help you in your (seemingly) simple request, it is in error to assume that nothing is being done or that WotC has decided what we see is good enough or that they might be resting on their laurels.

#77

kratch

Sep 15, 2009 19:41:37

To this point, some of the things I have seen fixed include the recent posts bar on the right, onesite issue, name formatting (The_HATED has a post on it, he was The_hated for a while), issue with old ported data corruption fixed and the grey background added. and those are just ones I've seen, I don't watch the magic boards so things may have been added there as well (I heard they were working on card tags. Also heard their working on BBCode/SBlock and porting PM's, but they don't appear to have solved/implemented those fix's yet).


Just because you can't see the changes doesn't mean they aren't being made, and it's seems rather naive to believe otherwise, especially from someone who actually admits they only pop in to check a few threads.

#78

victimoffun

Sep 16, 2009 9:22:55


Just because you can't see the changes doesn't mean they aren't being made, and it's seems rather naive to believe otherwise, especially from someone who actually admits they only pop in to check a few threads.




Seeing is believing. I've been looking around enough at various times as a casual viewer, mostly to see the talk about assassins, and see that little has changed. I can only comment on what I see. Truth is I imagine most viewers of the community don't post or participate, they just read. Biggest problem is that the site is an eye sore for various reasons.


I have other reasons for wanting to leave, but when I check in and it looks like not much has been done then I'll go ahead and keep calling them out. Just get this stuff done. Uploading packages to a forums isn't rocket science. And when they dislodge their thumbs, add a delete account function.

#79

calronmoonflower

Sep 17, 2009 1:39:53

I've seen improvement.


  1. Some people handles have been fixed to include capital letter past the first

  2. You can one again use URL tags to make a text link.

  3. Old quote blocks have been fixed cleaning up some of the old formatting problems.

  4. My background is gray, but I've heard this isn't universal.

#80

lokiare

Sep 17, 2009 12:36:07


I've seen improvement.


  1. Some people handles have been fixed to include capital letter past the first

  2. You can one again use URL tags to make a text link.

  3. Old quote blocks have been fixed cleaning up some of the old formatting problems.

  4. My background is gray, but I've heard this isn't universal.



The amount of time it should have taken to impliment the improvements you mention:


  1. 10-20 minutes barring having to do each individual one, then maybe 2-3 hours.

  2. 20-30 minutes. this means going into the code and doing something like [uri][/uri] = > a href = ""< name >/a<. (reversed so we can see it. replace i with L).

  3. 20-30 minutes. 10 minutes to create the script that fixes it, and another 10-20 to run it.

  4. 5 minutes. Since the background is a picture simply replacing the picture with a grey one fixes the problem.

Where has the real work been going on?

#81

GMforPowergamers

Sep 17, 2009 16:13:10

The amount of time it should have taken to impliment the improvements you mention:
  1. 10-20 minutes barring having to do each individual one, then maybe 2-3 hours.

  2. 20-30 minutes. this means going into the code and doing something like [uri][/uri] = > a href = ""< name >/a<. (reversed so we can see it. replace i with L).

  3. 20-30 minutes. 10 minutes to create the script that fixes it, and another 10-20 to run it.

  4. 5 minutes. Since the background is a picture simply replacing the picture with a grey one fixes the problem.

Where has the real work been going on?




they at fixing things...who cares if it maybe can be done better? or faster? they are working on it, on a free site...so why complain...maybe some carrot with your stick would help. If everyone said "Hey thanks for listeneing and fixing X Y and Z" instead of telling them how you could do it better or how you know better or they took too long...

#82

kratch

Sep 17, 2009 20:24:46


Where has the real work been going on?




Like WolfStar76 said, back end stuff. If you are really a programmer, you of all people should know not all required changes are visable.

#83

ogrehooper

Sep 17, 2009 22:04:19

Why thank you Kratch for that free complimentary LOL with you post!

#84

lokiare

Sep 17, 2009 23:18:59



Where has the real work been going on?




Like WolfStar76 said, back end stuff. If you are really a programmer, you of all people should know not all required changes are visable.




Yes, I do understand as I've indicated in the above post with the BBCode.


The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.


 

#85

calronmoonflower

Sep 18, 2009 1:31:47

The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.

No, a solid foundation to apply later changes should be done first.
You don't build a house without a solid foundation as it leads to bigger problems later.
Oh, this is also a Appeal To Popularity.
#86

kratch

Sep 18, 2009 1:54:37


Yes, I do understand as I've indicated in the above post with the BBCode.




You say you do, but your actions to date state otherwise. You have been ragging on these forums from day one saying you could do better "Because your a programmer and web developer". The post I quoted, the one that asked "Where has the real work been going on?", made no mention of BBCode, and was asking a question specifically answered by the very thing you claim to understand. So, ether you don't understand it or you are intentionally ignoring it in order to cause trouble. I also need to ask what those time estimates are based on, given you don't even know the background code of the site (if you did, you'd have been able to identify why your not seeing the grey under text like most other people. Because if it was as simple as changing the colour of a background image (as you claimed), there is no way some of us would be seeing it and others, like yourself, wouldn't.)



The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.



Seriously? This is what you would do? You would work on the cosmetic issues first, so that once all those cosmetic issues were finished and the site was still not fully functional (because you put the time consumming, non visable stuff first), you can have disedents like yourself complaining about functionality and using the fact that they haven't done any changes to the site since they fixed the last minor cosmetic issue, therefore they must be done and to hell with the functionality fix's... (and if you honestly think this wouldn't happen, read your own posts starting the day after this thread was open, when they hadn't even been given the chance to fix things, cosmetic or otherwise). The only reason to do all the cosmetic issues first is to satisfy the complainers, and that will only work until all the cosmetic issues are done and then the complainers will start right back up again (if they even bothered to stop). Even someone who just programes should know to fix what needs to be done for stability and functionality before the simply things (which may just get messed up by the more complex code anyways), If you had any experience with game coding, you'd know that... thats the difference between an education and the real thing

#87

victimoffun

Sep 18, 2009 7:50:43

I would really like it if this thread didn't become another kratch vs lokiare pissing contest. You guys each have your views and your way of saying (well, typing..) them. Just place each other on ignore and move on.

#88

lokiare

Sep 18, 2009 18:44:28



Yes, I do understand as I've indicated in the above post with the BBCode.




You say you do, but your actions to date state otherwise. You have been ragging on these forums from day one saying you could do better "Because your a programmer and web developer". The post I quoted, the one that asked "Where has the real work been going on?", made no mention of BBCode, and was asking a question specifically answered by the very thing you claim to understand. So, ether you don't understand it or you are intentionally ignoring it in order to cause trouble. I also need to ask what those time estimates are based on, given you don't even know the background code of the site (if you did, you'd have been able to identify why your not seeing the grey under text like most other people. Because if it was as simple as changing the colour of a background image (as you claimed), there is no way some of us would be seeing it and others, like yourself, wouldn't.)



It doesn't seem to matter how I respond to your posts you paint me as the 'bad guy' no matter what. Also I could pick the source of that the site produces apart and give a tutorial on how it works and exactly what is wrong with it. I however don't get paid to do this. I get paid to do other things which I choose to spend my time on.


In short without carefully examining the output of the cgi/php/.aspx code I can tell you that the site is sending different pages to different people. To me this means that they probably designed it to where every page is somehow customizable to the user rather than using a general template for the site (which would have been a better design decision). We have seen this in other areas such as some people having trouble uploading photos and videos where others with similar setups have not.




The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.



Seriously? This is what you would do? You would work on the cosmetic issues first, so that once all those cosmetic issues were finished and the site was still not fully functional (because you put the time consumming, non visable stuff first), you can have disedents like yourself complaining about functionality and using the fact that they haven't done any changes to the site since they fixed the last minor cosmetic issue, therefore they must be done and to hell with the functionality fix's... (and if you honestly think this wouldn't happen, read your own posts starting the day after this thread was open, when they hadn't even been given the chance to fix things, cosmetic or otherwise). The only reason to do all the cosmetic issues first is to satisfy the complainers, and that will only work until all the cosmetic issues are done and then the complainers will start right back up again (if they even bothered to stop). Even someone who just programes should know to fix what needs to be done for stability and functionality before the simply things (which may just get messed up by the more complex code anyways), If you had any experience with game coding, you'd know that... thats the difference between an education and the real thing




No, actually the first thing I would have done is properly researched the different community site options and chosen one that doesn't require hundreds of bug fixes to make it operational. After that I would have ran it (empty) alongside the old forums while doing the 'beta' test and getting the bugs out and adding functionality. However since they chose to put out a buggy community site, they need to sate the masses first with a few easily fixable cosmetic changes, then they need to do as suggested and put up a blog or news article that discusses the progress and which bugs have been fixed and which bugs are considered a priority. Most of the people that I hear complain over and over are complaining about easily fixable problems like the name changes, color scheme, or double-spacing. These are short fixes that could be implemented in less than a day. If they did that the forums usability would drastically increase. From there they could do as you suggest and get the back-end stuff done (which should have been done before implementing the site in the first place). I actually do have experience with game code, and I know that even more important than going back and making the back-end stable is designing the original code to where it works, which in this case seems to be the major problem.


The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.

No, a solid foundation to apply later changes should be done first.
You don't build a house without a solid foundation as it leads to bigger problems later.
Oh, this is also a Appeal To Popularity.



I agree completely with what you said. They SHOULD have built on a solid foundation, however they chose to use OneSite.com's buggy community package and are now forced to go back and fix hundreds of bugs because of this. They put it out as their only forum, so they need to first make it usable, then worry later about making the back-end stable. Especially since it would take relatively little time to fix the cosmetic problems that people are leaving for.


I would really like it if this thread didn't become another kratch vs lokiare pissing contest. You guys each have your views and your way of saying (well, typing..) them. Just place each other on ignore and move on.




I don't place people on ignore. It means I have given in to their annoyances. I prefer to face off with facts anyone that opposes me.

#89

calronmoonflower

Sep 19, 2009 3:19:16

The problem is that everyone wants to see visible stuff, so the visible stuff should have been done first, then everyone would have seen WotC is working on stuff. Its a simple matter of logistics.

No, a solid foundation to apply later changes should be done first.
You don't build a house without a solid foundation as it leads to bigger problems later.
Oh, this is also a Appeal To Popularity.



I agree completely with what you said.



No you don't. I meant something different from what you got.
The additions of new features and the changes that are wanted for the forums require a base line to be built.
You need to plain out the changes and figure out how they will interact with the already existing code.
Then you need to build the framework to allow for the changes and allow more changes to be added later.
This would allow for better fixes and increased functionality, rather than quick and dirty fixes.
If you do not take the time to do these basic things you can cause a tangled mess that is not only non-functional, but extremely hard to fix.

Now for an example, the old quote block fix made a new function:

Never More.

You're fix though quicker wouldn't allow for this new feature, so it would still be on the "To Do" list, adding to the work that needs to be done and slowing down the improvements in the long run.

As for the onesite bugs, they are a problem, but I wouldn't be so quick to blame so much on those.

#90

ogrehooper

Sep 19, 2009 9:18:28

You know Lokaire, on Myspace's "Own Your Friends" - I own Dungeons & Dragons.  I believe this means that all your  hate should be directed at me, as it is obviously my fault as owner.


 


(I used the same reasoning to state the above that other users used for their posts in this thread)

#91

lokiare

Sep 19, 2009 17:20:41


You know Lokaire, on Myspace's "Own Your Friends" - I own Dungeons & Dragons.  I believe this means that all your  hate should be directed at me, as it is obviously my fault as owner.


 


(I used the same reasoning to state the above that other users used for their posts in this thread)




I'm sorry, I'm not entirely sure what you are saying with this.

#92

kratch

Sep 19, 2009 17:27:58


I would really like it if this thread didn't become another kratch vs lokiare pissing contest. You guys each have your views and your way of saying (well, typing..) them. Just place each other on ignore and move on.




I've tried.


As to you canceling of your membership, I'm not sure if it's what your after or works to the degree you want (As I'm not willing to test it, I don't want to cancel), but I found something. If you got to


Home > Profile > Edit profile, at the bottom you will see "Edit Wizards account information". Click on that and at the bottom again there is a "cancel membership" link. It may be what your looking for, let me know if it doesn't work or you don't actually try it (as you won't have an account to let me know if you do try and it works).

#93

victimoffun

Sep 19, 2009 23:57:31


I've tried.


As to you canceling of your membership, I'm not sure if it's what your after or works to the degree you want (As I'm not willing to test it, I don't want to cancel), but I found something. If you got to


Home > Profile > Edit profile, at the bottom you will see "Edit Wizards account information". Click on that and at the bottom again there is a "cancel membership" link. It may be what your looking for, let me know if it doesn't work or you don't actually try it (as you won't have an account to let me know if you do try and it works).




According to CS all that will do is cancel my D&DI account, not my Community Account. I want to keep my D&DI account, I just want out of this lousy community site.
My account is set to expire anyways in October. Once that happens I can request for CS to formally remove my account info (or so I gather from reading the Terms of Service) but I don't know if that means they will also remove my community account.

I know in the case of Facebook a few months back there was a big hubbub over what they keep when you delete your account there in that they wanted to keep some of stuff you posted. Thats fine if they want to keep this thread. I just want to remove my profile and info. As it's been noted before, you can delete your account with all those other social networks, why can't we here? 

#94

Arawn76

Sep 20, 2009 3:28:35

"Do you still think you can escape, Number Six?" Evillaugh


 


"It is your destiny to join us!"  Assimilate


#95

Wizards_Dev

Sep 25, 2009 20:52:26


...My background is gray, but I've heard this isn't universal.




Subtile Gray Transistion on Forums


 


This may be an issue with the calibration of some users' monitors. 


If you cannot see a clear white-to-gray transistion in the image above (circled in red), then this indicates that your monitor needs re-calibration.  Try changing the brightness or color balance settings until you can see this transition line.


- Wizards_Dev