Inbox Problem - Downloaded from the Wizards Community, all coding removed by Solauren

Inbox Problem

Post/Author/DateTime Post
#1
LunarSavage
Nov 18, 2012 16:25:51 According to the site, I have a new message in my inbox, I have an unread message, but when I click on it, the page shows no new messages or unread messages?

This is kind of irritating. Anyone know how to fix it?
#2
Krusk
Nov 18, 2012 17:02:30 I have the same issue. I messaged an ORC about it earlier today, but couldn't find anywhere approperiate to post a thread.

I don't have a fix yet, but will let you know if/when I do.
#3
TheeEnthusiast
Nov 18, 2012 17:05:02 Same here, it's probably noot real, forum bug.
#4
Prom
Nov 19, 2012 4:47:50 I have the same problem.
#5
Qmark
Nov 19, 2012 4:51:40 It's a spammer attack, guys.
The message was a shotgunned "I found your [blah blah blah], contact me at [some spam farm email address]". Someone reported it, the poster was banned, and all the spam PMs deleted. The 'new message' flag just didn't reset.
#6
JRedGiant1
Nov 19, 2012 8:54:30 Me too! :-)

Probably a bug.
#7
wrecan
Nov 19, 2012 12:09:04 I have it too. Must be a bug. I contacted Customer Service about it.
#8
Qmark
Nov 19, 2012 12:11:44
I have it too. Must be a bug.

Let's try something.
Check your PMs.

#9
Tech-Priest
Nov 19, 2012 12:43:07
I have it too. Must be a bug. I contacted Customer Service about it.

Haven't got in touch with CS yet, but I've got it as well...it tends to happen every couple months from what I've seen. Should be rectified soon enough.
#10
Krusk
Nov 19, 2012 19:46:57
The ORC messaged back saying to use the email us tab on this. http://wizards.custhelp.com/app/ask I did but I don't know that its actually the right place.

#11
Matyr
Nov 19, 2012 23:58:42 I have a similar issue. CS told me to clear my cache. I told them the problem persists through cache clearing, using a different browser, using a different computer and logging onto a different account. They changed my ticket status to solved and said they would work on it.
#12
Madfox11
Nov 20, 2012 7:52:08 Known issue, registered as a problem that requires work and closed the individual tickets (especially since it does not blocks any functionality of the system). Pretty standard in ICT to do so. It certainly is not a big thing since it is mostly cosmetic.
#13
Fardiz
Nov 20, 2012 9:16:28 It was spam, and not even interesting spam.

Post/Author/DateTime	Post
#1 LunarSavage Nov 18, 2012 16:25:51	According to the site, I have a new message in my inbox, I have an unread message, but when I click on it, the page shows no new messages or unread messages? This is kind of irritating. Anyone know how to fix it?
#2 Krusk Nov 18, 2012 17:02:30	I have the same issue. I messaged an ORC about it earlier today, but couldn't find anywhere approperiate to post a thread. I don't have a fix yet, but will let you know if/when I do.
#3 TheeEnthusiast Nov 18, 2012 17:05:02	Same here, it's probably noot real, forum bug.
#4 Prom Nov 19, 2012 4:47:50	I have the same problem.
#5 Qmark Nov 19, 2012 4:51:40	It's a spammer attack, guys. The message was a shotgunned "I found your [blah blah blah], contact me at [some spam farm email address]". Someone reported it, the poster was banned, and all the spam PMs deleted. The 'new message' flag just didn't reset.
#6 JRedGiant1 Nov 19, 2012 8:54:30	Me too! :-) Probably a bug.
#7 wrecan Nov 19, 2012 12:09:04	I have it too. Must be a bug. I contacted Customer Service about it.
#8 Qmark Nov 19, 2012 12:11:44	I have it too. Must be a bug. Let's try something. Check your PMs.
#9 Tech-Priest Nov 19, 2012 12:43:07	I have it too. Must be a bug. I contacted Customer Service about it. Haven't got in touch with CS yet, but I've got it as well...it tends to happen every couple months from what I've seen. Should be rectified soon enough.
#10 Krusk Nov 19, 2012 19:46:57	The ORC messaged back saying to use the email us tab on this. http://wizards.custhelp.com/app/ask I did but I don't know that its actually the right place.
#11 Matyr Nov 19, 2012 23:58:42	I have a similar issue. CS told me to clear my cache. I told them the problem persists through cache clearing, using a different browser, using a different computer and logging onto a different account. They changed my ticket status to solved and said they would work on it.
#12 Madfox11 Nov 20, 2012 7:52:08	Known issue, registered as a problem that requires work and closed the individual tickets (especially since it does not blocks any functionality of the system). Pretty standard in ICT to do so. It certainly is not a big thing since it is mostly cosmetic.
#13 Fardiz Nov 20, 2012 9:16:28	It was spam, and not even interesting spam.