Please Help, character builder won't load or I have the wrong link

Post/Author/DateTimePost
#1

podzol

Mar 03, 2011 16:56:42		Hello,
I have a new mac computer with the most current version of silverlight.

When I go to the tools menu and click on character builder, it just takes me to the home page that says I need to be a member to use the builder. It shows that I am logged in  on the top right corner.

Any ideas?
Thanks.
Blake
#2

lokiare

Mar 03, 2011 17:22:46
Hello,
I have a new mac computer with the most current version of silverlight.

When I go to the tools menu and click on character builder, it just takes me to the home page that says I need to be a member to use the builder. It shows that I am logged in  on the top right corner.

Any ideas?
Thanks.
Blake



Did you purchase a membership to DDi? if so log out of DDi Clear your browser cache close your browser shut down your computer and restart it. Then try to access the site. If that doesn't work wait 24-48 hours and try again. If that doesn't work call customer service demand to speak to a supervisor three times and let em have it...
#3

podzol

Mar 03, 2011 17:25:29
Hello,
I have a new mac computer with the most current version of silverlight.

When I go to the tools menu and click on character builder, it just takes me to the home page that says I need to be a member to use the builder. It shows that I am logged in  on the top right corner.

Any ideas?
Thanks.
Blake



Did you purchase a membership to DDi? if so log out of DDi Clear your browser cache close your browser shut down your computer and restart it. Then try to access the site. If that doesn't work wait 24-48 hours and try again. If that doesn't work call customer service demand to speak to a supervisor three times and let em have it...

Ha ha. I like your tactics.

I will do that if it crashes so far, I just did get it to open in Safari.
Firefox: No
Chrome: No
Safari: just got it working.

Thanks!
#4

xaemoon

Mar 04, 2011 7:24:58 		Yeah, I can't get it to open in Firefox and never have been able to. It works just fine in Chrome and Safari for me though. Who knows why these things happen.

I blame gremlins. 
#5

lokiare

Mar 04, 2011 17:47:20
Yeah, I can't get it to open in Firefox and never have been able to. It works just fine in Chrome and Safari for me though. Who knows why these things happen.

I blame gremlins. 



Blame Silverlight. Its Microsoft's version of Flash.
#6

Seeker95

Mar 05, 2011 7:05:58 		I use Firefox on XP on my laptop and it opens fine. Slower load time than I would like, but it works. But I have the silverlight plug-in for Firefox installed.