Process question: requesting review of a specific poster.

Post/Author/DateTimePost
#1

kilpatds

May 01, 2012 16:36:19
Hypothetically, were there a poster who was excessively good at creating threads that got locked.  Some sort of Uber-troll, maybe even one who did not realize they were trolling people....

How would a member of the community suggest that the moderators consider banning the poster doing the trolling, rather than the people who get caught by the troll?  Just keep reporting posts?  Submit a CS request?  What's the process here?
 
#2

crazy_monkey

May 01, 2012 17:04:02
Any post which you feel is trolling, baiting, or otherwise breaking the Code of Conduct, including original posts of a thread, should be reported via the report post button.  It will then be reviewed, along with the poster's conduct history.

If you have any more questions about moderation or the Code of Condcut, please contact Customer Service.

Thanks.   
#3

kilpatds

May 01, 2012 17:11:02
So the answer is "report the original post of the thread"?

Ok.  Thanks for the reply. 
#4

Fardiz

May 01, 2012 18:23:19
Guess that's all we can do.
#5

Mr_Miscellany

May 01, 2012 23:07:14
Not necessarily.

You can take screen captures of content prior to reporting it, whether you're being harassed in the forums proper or via PM, and make sure you store the information somewhere in the cloud (photobucket, flickr) as well as provide links to those screen caps for CS when you report a post to them.

Give factual details in a straightforward, objective way. Don't put words into other's mouths. Talk about how the content is affecting your forum experience.
#6

homicidal_squirrel

May 01, 2012 23:14:41
So the answer is "report the original post of the thread"?

Ok.  Thanks for the reply. 

I think what crazy_monkey means is that you should report posts that you see as CoC violations. CS will determine if it actually is a CoC violation and propter action will be taken.

Curious, why would you want to get a person banned thaty starts interesting threads because others can't seem to control themselves and the thread ends up getting locked? Wouldn't it be best to get rid of the people that are actually posting  CoC violations? 

Also, going around reporting the same member over and over because you don't like the threads he starts may make it seem as if you are stalking and harrassing that member.
#7

jetshield

May 01, 2012 23:31:06
Also, going around reporting the same member over and over because you don't like the threads he starts may make it seem as if you are stalking and harrassing that member.


You know perfectly well that report-stalking is not only tolerated, but encouraged. At least for some people.
#8

Mr_Miscellany

May 02, 2012 1:16:51
I suggest having a read through of the What warn or ban did you get that you didn't understand? thread if you haven't already. Good overview of how the process works.

#9

Duskweaver

May 02, 2012 1:39:05
Curious, why would you want to get a person banned thaty starts interesting threads because others can't seem to control themselves and the thread ends up getting locked? Wouldn't it be best to get rid of the people that are actually posting  CoC violations?


Because humans are fallible (i.e. even the most patient of us can snap if provoked cleverly enough or for long enough), and because a really good troll can get half a forum's membership banned without ever once technically breaking the rules himself. Many forums have a rule making "forum disruption" (i.e. a pattern of behaviour undermining the proper purposes or the friendly atmosphere of the forum itself, even if no more specific/objective rules are ever broken) a bannable offense for this reason.

On a (left-leaning political) forum I sometimes visit, a tiny number of very committed homophobes managed to get almost every openly gay poster banned just by posting certain "dog whistle" remarks repeatedly (staying just within the letter of the site's rules) until said gay posters responded (their anger making them somewhat less circumspect, with the result that their posts were clearly in breach of the rules). The site admins finally wised up to what was going on, but it was too late to do anything other than (very belatedly) ban the homophobic trolls (for "disruption", since they still had not broken any more objective rule).
#10

homicidal_squirrel

May 02, 2012 2:19:31
Because humans are fallible (i.e. even the most patient of us can snap if provoked cleverly enough or for long enough), and because a really good troll can get half a forum's membership banned without ever once technically breaking the rules himself. Many forums have a rule making "forum disruption" (i.e. a pattern of behaviour undermining the proper purposes or the friendly atmosphere of the forum itself, even if no more specific/objective rules are ever broken) a bannable offense for this reason.

Did you read the OP? It suggested that this "ubber-troll" may not be cognisant that he/she is trolling. If the person is actually creating threads that are a violation of the CoC, that's one thing, but to insist that because they created a thread where others couldn't maintain their composure, the person who started the thread should be banned is quite another. Technically, any thread topic can create a situation in which other people may violate the CoC. Just look at the 5E threads. There are a couple that ask what people like about 3E and 4E that they want to see in 5E. Those types of threads can easily lead to massive CoC violations quite easily. Should that be discouraged? Wouldn't banning people that create those types of threads disrupt the forums?
On a (left-leaning political) forum I sometimes visit, a tiny number of very committed homophobes managed to get almost every openly gay poster banned just by posting certain "dog whistle" remarks repeatedly (staying just within the letter of the site's rules) until said gay posters responded (their anger making them somewhat less circumspect, with the result that their posts were clearly in breach of the rules). The site admins finally wised up to what was going on, but it was too late to do anything other than (very belatedly) ban the homophobic trolls (for "disruption", since they still had not broken any more objective rule).

Two wrongs do equal a right and it's always good to feed the trolls, got it. ;)

#11

homicidal_squirrel

May 02, 2012 2:40:41
.

Two wrongs do equal a right and it's always good to feed the trolls. ;)



I didn't post in this thread. How did I get quoted?

What are you talking about?

#12

Robin_Hoodlum

May 02, 2012 6:46:44
Also, going around reporting the same member over and over because you don't like the threads he starts may make it seem as if you are stalking and harrassing that member.


You know perfectly well that report-stalking is not only tolerated, but encouraged. At least for some people.


Yup.

#13

zombie_babies

May 02, 2012 8:09:56
So the answer is "report the original post of the thread"?

Ok.  Thanks for the reply. 



I would suggest adding detail to your reports.  Explain what you think is going on.  The ORCs may not see it your way, but you also may be right.  Anyhoo, detail is always important.  Reporting and just throwing a one-word reason in like 'baiting' isn't always successful.  The ORCs don't seem to read a lot of context material all the time so pointing specific things out with detailed support is a good idea.
#14

WotC_Trevor

May 02, 2012 17:38:12
This question has been asked and answered. Thanks much to everybody who added helpful tidbits to the response. I'm gonna go ahead and close this thread down.