Post/Author/DateTime	Post
#1 damnedmage Mar 17, 2011 12:39:26	So it's been several days, now, that I've been unable to log into the 4e Compendium website. Considering this is 90% of why I pay for my subscription, this is a pretty big problem for me.  I know this isn't the place to report this sort of problem, but the "Email Us" tab on their Customer Support site is non-existent, and in fact the buttons other than the main tab are all downright broken. Wizards, what's going on? Why is my account (which is active until mid-April) unable to log into the compendium?  Why can't I find a way to email you about this? WIthout the Compendium, most of my games are now on hold as that service is vital to my encounter design.  Please help. Note: I can access other features of the site that require a login, so it's certainly not an accidental cancelation of my account.
#2 calronmoonflower Mar 17, 2011 14:13:06	You need to log in to customer service to e-mail them. If that isn't the problem try posting in this thread: Trouble Accessing our Help System? Post here. The first step in a problem like this is to delete your cookies, temporary internet files, and browser history. After that restart your browser and try logging in again.
#3 Webster Mar 18, 2011 18:49:51	Also note the "email us" tab has been renamed "Ask a question".