Termination or Suspension of Account

Post/Author/DateTimePost
#1

mouselim

Sep 04, 2008 14:16:32
Recently, I was warned by WoTC customer service that my gleemax account may be terminated or suspended for trolling/baiting by comparing D&D 4th Ed to certain other genre games (as stated by one of the many code of conduct required).

No issue on that (although I totally disagree with their judgment and their high-handed approach - "Wizards of the Coast staff are the final judges of whether a member's behavior qualifies as inappropriate or a disruption.") but I was wondering, if I had subscribed to the D&DI on a year subscription (which I'm intending to do so when it starts), and I got terminated, what will happen to my subscription? Will I be banned only from the forums? Will I still be able to enjoy my paid services? Or will WoTC provide a refund on the remainder of the subscription fees?

Edit: I'm wondering since WoTC had integrated the accounts into a single gleemax account.
#2

tipop

Sep 04, 2008 14:19:42
You're asking the wrong people. None of us work at WotC customer service, so nobody here can answer your question.
#3

mudbunny

Sep 04, 2008 14:24:56
Your best bet would be to PM Solice about this question.

I am also recommending that this thread be moved to the Community Business forum.
#4

mouselim

Sep 04, 2008 14:37:06
Fine but I'm hoping that everyone needs to be aware of it in case anyone inadventently got into the little black book.
#5

dopplegangster

Sep 04, 2008 16:56:26
I don't (and would never) work for WotC ( )... but I can guarantee that they will not terminate a service you pay for. They may kick you off the forums, but, by God, they will still gladly take your money...
#6

awesome_dude

Sep 04, 2008 17:04:49
Recently, I was warned by WoTC customer service that my gleemax account may be terminated or suspended for trolling/baiting by comparing D&D 4th Ed to certain other genre games (as stated by one of the many code of conduct required).

No issue on that (although I totally disagree with their judgment and their high-handed approach - "Wizards of the Coast staff are the final judges of whether a member's behavior qualifies as inappropriate or a disruption.") but I was wondering, if I had subscribed to the D&DI on a year subscription (which I'm intending to do so when it starts), and I got terminated, what will happen to my subscription? Will I be banned only from the forums? Will I still be able to enjoy my paid services? Or will WoTC provide a refund on the remainder of the subscription fees?

Edit: I'm wondering since WoTC had integrated the accounts into a single gleemax account.

I can still sign in with my old e-mail address from a previous account (banned).
#7

Neconilis

Sep 04, 2008 22:11:33
I can still sign in with my old e-mail address from a previous account (banned).

People actually get banned on these forums? Considering the amount of bile that's so common here that shocks me. What'd you have to do to earn that? Make a 5 day long Aristocrats joke?
#8

Titanium_Dragon

Sep 04, 2008 22:25:18
People actually get banned on these forums? Considering the amount of bile that's so common here that shocks me. What'd you have to do to earn that? Make a 5 day long Aristocrats joke?

That's just a warning.

Anyway...

They only terminate your access to the forums, you can still log into D&D Insider and download Dungeon & Dragon articles.
#9

tipop

Sep 04, 2008 23:27:12
"We don't like you and don't want to hear anything from you... but keep buying our materials."

Reminds me of Apu from the Simpsons when he said "May you burn in hell... and pleasecomeagain!"
#10

vaalingrade_ashland_02

Sep 05, 2008 0:11:14
It makes perfect sense, really. Assuming they actually do anything at all [AHAHAHAHAHA] to deal with disruption in the forum, that disruption has nothing to do with you actually using thier products and services; just making an ass of yourself on the forums.
#11

outlaw68

Sep 05, 2008 0:13:08
why do so many people get offended that WOTC want to make money?? They are a business you know? not some great RPG charity...
#12

tipop

Sep 05, 2008 0:20:38
Nobody's offended. It's just kinda funny.
#13

vaalingrade_ashland_02

Sep 05, 2008 0:21:04
1) People don't like when the not-self is getting something the self isn't.
2) Geeks feel physical pain at and joy another experiences that they don't share.
#14

Neconilis

Sep 05, 2008 0:56:10
That's just a warning.

Anyway...

They only terminate your access to the forums, you can still log into D&D Insider and download Dungeon & Dragon articles.

I got that the OP just got a warning, but Awesome Dude said that he had been banned in the past. Hence the surprise and the question.
#15

Webster

Sep 05, 2008 5:07:22
All inquiries must be submitted to CS directly.

http://wizards.custhelp.com/

Note the login isn't the one used for the boards. If you don't have one, you'll have to create one.

Thread moved and closed.