| Post/Author/DateTime | Post |
|---|---|
| #1mrpopstarJul 20, 2013 11:17:39 | Anyone else having trouble logging in on their mobile devices? For the past week, on both my iPhone and iPad, I cannot get past the login screen. I enter my credentials, press submit, the page acts as though it's going to load and present the forums as per usual, and then the login screen remains and I am not logged in. |
| #2mrpopstarJul 21, 2013 16:03:20 | Problem persists! |
| #3draco1119Jul 21, 2013 23:13:57 | I'm not having a problem. *shrug* |
| #4mrpopstarJul 22, 2013 3:06:54 | I'm not having a problem. *shrug* It doesn't pose an obstacle to sign in from wizards.com/dnd, but I cannot proceed if I attempt to sign in while perusing the forums anywhere within community.wizards.com. |
| #5homicidal_squirrelJul 22, 2013 8:46:13 | I'm able to sign without a problem. I'm using a galaxy s3. Maybe it's your phone. Then again, you can never put it past onesite to derp it up. |
| #6homicidal_squirrelJul 22, 2013 18:03:03 | You know, I just noticed the last couple of times that I've tried to log in, I've had a message that the security certificate is expired. Maybe that's why you're having trouble signing in. |
| #7mrpopstarJul 23, 2013 13:23:56 | You know, I just noticed the last couple of times that I've tried to log in, I've had a message that the security certificate is expired. Maybe that's why you're having trouble signing in. Entirely possible! |
| #8draco1119Jul 26, 2013 16:14:57 | Turns out that I'm now having the same problem, on the same browser (Safari for iOS). I keep myself logged in on my phone, which is why it didn't affect me before. Now that Onesite, in its eminent functionality, booted me off just to make me renew my log-in, I can't actually log in. I can see everything in the forums but not respond, so it would be oh-so-helpful if somebody ACTUALLY POSTED IN THIS THREAD TO LET US KNOW WHAT'S GOING ON. |
| #9homicidal_squirrelJul 26, 2013 21:05:02 | Turns out that I'm now having the same problem, on the same browser (Safari for iOS). I keep myself logged in on my phone, which is why it didn't affect me before. Now that Onesite, in its eminent functionality, booted me off just to make me renew my log-in, I can't actually log in. I can see everything in the forums but not respond, so it would be oh-so-helpful if somebody ACTUALLY POSTED IN THIS THREAD TO LET US KNOW WHAT'S GOING ON. What's going on? It's quite simple, my cellphone using friend. You are being ignored. I'd imagine you should be used to this treatment by now. ![]() |
| #10draco1119Jul 29, 2013 13:04:39 | Turns out that I'm now having the same problem, on the same browser (Safari for iOS). I keep myself logged in on my phone, which is why it didn't affect me before. Now that Onesite, in its eminent functionality, booted me off just to make me renew my log-in, I can't actually log in. I can see everything in the forums but not respond, so it would be oh-so-helpful if somebody ACTUALLY POSTED IN THIS THREAD TO LET US KNOW WHAT'S GOING ON. So it would seem. ![]() |
| #11draco1119Jul 30, 2013 14:01:09 | Usually I try to avoid your Customer "Service" team like the plague, but I'm seriously tempted to start posting profanity JUST SO THAT I CAN GET A RESPONSE FROM SOMEONE. Seriously, I shouldn't have to try to get banned in order for you to respond to a functionality complaint. It's not like complaints about Onesite are anything new. |
| #12DragonetteJul 31, 2013 10:15:45 | Hi folks, The correct people have been alerted to the problem. I had posted about this issue in a thread in another forum and forgot to post in this one, my mistake, and I apologize. I'm afraid I don't have an ETA on when the issue will be resolved. I apologize for any frustration, we're working on fixing things as best and as quickly as we can. Monica |
| #13draco1119Jul 31, 2013 12:21:44 | Thanks for the update! ![]() |
| #14draco1119Aug 02, 2013 14:09:34 | Sadly, the issue is STILL not resolved. |
| #15KeendkAug 02, 2013 18:29:11 | Ahh fantastic, I thought it was just me ;) I can log in using android devices but not iOS. At least its been noticed, its probably something insanely stupid like a date that needs changing... but probably will be delegated to the back of the queue ![]() |
| #16homicidal_squirrelAug 03, 2013 13:57:21 | Ahh fantastic, I thought it was just me ;) ![]() For accuracy. |
| #17The_JesterAug 05, 2013 0:56:42 | I can't log in directly on my iPad, but if I go to the main D&D site and log in there it counts as being logged in for the community. So that's a workaround albeit slow (especially as the main site doesn't want to save my password). |
| #18draco1119Aug 15, 2013 10:07:39 | Still not fixed. And I don't even have the option to log in to the main site from my phone. |
| #19homicidal_squirrelAug 15, 2013 11:07:11 | You would think that after a month of knowing about this issue, they would have been able to fix the problem. ![]() |
| #20CorranHornIsAwesomeAug 15, 2013 13:38:12 | You would think that after a month of knowing about this issue, they would have been able to fix the problem. This in WotC CS. Only an idiot would think that. |
| #21zombie_babiesAug 15, 2013 14:10:30 | Seems like the standard forum is all b0rked up, too. |
| #22homicidal_squirrelAug 15, 2013 16:03:04 | You would think that after a month of knowing about this issue, they would have been able to fix the problem. So you're saying that's what you thought? |
| #23CorranHornIsAwesomeAug 16, 2013 9:13:55 | You would think that after a month of knowing about this issue, they would have been able to fix the problem. Lame. Try harder HS, you can do better than that. |
| #24homicidal_squirrelAug 16, 2013 11:52:10 | You give me too much credit. Stop being such a brown-noser. |
| #25CorranHornIsAwesomeAug 17, 2013 20:55:42 | You give me too much credit. Stop being such a brown-noser. ![]() |
| #26ORC_WyvernAug 20, 2013 10:17:40 | Hi, I've removed some content from this thread because political discussion/commentary is considered forum disruption, and is a violation of the Code of Conduct. Please keep your posts polite, on topic, and respectful of other community members. We appreciate your help. |
| #27draco1119Aug 20, 2013 13:06:42 | Hi Cool! Now that we know that y'all are reading the thread, HOW ABOUT YOU FIX THE DAMN PROBLEM!? It's been well over a month, with no action. |
| #28Robin_HoodlumAug 20, 2013 13:34:49 | Hi ![]() But Draco, it is much more important to moderate threads than it is to fix the forums! ![]() |
| #29draco1119Aug 21, 2013 12:55:19 | Hi True. Nobody will be able to log in, but at least nobody will read any naughty language! ![]() Jesus Tap-Dancing Christ; I wouldn't expect a company headquartered in the Seattle Metroplex to be so... Puritanical. |
| #30CorranHornIsAwesomeAug 21, 2013 14:14:16 | You got something against Seattle? |
| #31draco1119Aug 21, 2013 14:56:36 | You got something against Seattle? No, which is why I expressed surprise about something so negative (other than CJ) being within its (Shadowrun) environs. Context, homie - you must be an ORC to have missed it that badly. |
| #32Robin_HoodlumAug 21, 2013 15:38:34 | Context, homie - you must be an ORC to have missed it that badly. ![]() |
| #33CorranHornIsAwesomeAug 21, 2013 15:54:31 | You got something against Seattle? And you must be calron to have missed that joke so badly. ![]() |
| #34draco1119Aug 21, 2013 16:04:37 | You got something against Seattle? ![]() |
| #35mrpopstarAug 26, 2013 11:08:51 | This issue is still an issue... |
| #36homicidal_squirrelAug 26, 2013 16:33:36 | Onsite is still ruining things. |
| #37Robin_HoodlumAug 26, 2013 21:46:57 | Onsite is still ruining things. Oh! So it's working normally then? |
| #38homicidal_squirrelAug 27, 2013 8:16:15 | Yes. |
| #39zombie_babiesAug 27, 2013 8:48:35 | Umm ... that's probably not the best thing to say. I mean, they'll see that and think the problem is actually resolved. They don't understand that their default setting is fail. |
| #40homicidal_squirrelAug 27, 2013 11:06:59 | Umm ... that's probably not the best thing to say. I mean, they'll see that and think the problem is actually resolved. They don't understand that their default setting is fail. Ha! Jokes on you. They don't actually pay attention to any of these threads. |
| #41zombie_babiesAug 27, 2013 14:07:52 | True. I suppose that is part of the fail. |
| #42Robin_HoodlumAug 27, 2013 16:17:14 | Umm ... that's probably not the best thing to say. I mean, they'll see that and think the problem is actually resolved. They don't understand that their default setting is fail. ![]() |