.png files corrupt in full version?

Post/Author/DateTimePost
#1

hyperlexic

Apr 29, 2009 17:49:59
Reposting this issue from the other forum:
http://forums.gleemax.com/showthread.php?p=18459265#post18459265

Hi,

For some reason the .png files with the full version don't seem to be usable. When I try to open through character builder, I get a message 'Invalid portrait file'. When I try to open from file explorer (using windows picture explorer), I get a message 'no preview available'. When I try to open through IE, i get a message 'Navigation to the webpage was canceled'. My backup program can't back up the files.

anyone have any suggestions?

Follow up note... I tried reinstalling the tool (uninstalled it, deleted all files, rebooted the system, reinstalled it), and it still has the same issue.

Anyone have this problem? I'm on XP.
#2

hyperlexic

May 03, 2009 12:39:41
Is anyone else having this issue? Is there anyone with xp that CAN access the PNG files?
#3

hyperlexic

May 05, 2009 21:56:51
Pinging again - anyone?