| Post/Author/DateTime | Post |
|---|---|
| #1skartarisDec 19, 2014 22:32:13 | I recently bought an Insider subscription but I've been unable to sign in to the tools at all. Whenever I click the "sign in" button, the page itself just doesn't respond at all. I've tried this across all 5 the major browsers on my PC (Windows 7 system), and also tried it on an older computer running XP, with no luck except for it briefly working on Firefox the first time I tried - as soon as I tried running Character Builder, something updated on my system, and now the XP machine doesn't work either.
I checked my browser consoles, and found that, whenever I click the "sign in" button, the following error is generated:
"Javascript Error: TypeError: PageTracker is undefined."
There's clearly a compatibility issue somewhere between the insider tools sign in system and some more recent component of either HTML5 or some browser add-in - whatever it is though, I've been unable to figure out what it is.
The most frustrating part is that I think 4e is a really good system. I avoided it initially because of all the errata and teething issues, but now that it is "complete", so to speak, I'm really keen to get into it. So I thought I'd give the essentials books and Insider a try and see how it goes. At this point I'm a week into my initial one month subscription, and I've yet to be able to access any content.
Anybody able to offer advice or insight into this? |
| #2TherealLichemasterDec 20, 2014 13:33:28 | Mine is working again, but I feel we all should get a partial Refund. |