"report a bug" is bugged

Post/Author/DateTimePost
#1

hattrick

Dec 11, 2008 13:48:09
I've been using the character builder throughout closed beta and I've found a decent number of little issues that I'd love to report, but when I click on the "report a bug" button in the bottom left I am redirected to gleemax which says "a technical error has occurred."
#2

mudbunny

Dec 11, 2008 14:15:32
I will also poke WotC_Mike about this.

The best way to contact CS if you have a problem is to use the "Contact Us" link at the bottom of the page. If you have never submitted a ticket before, you may have to register again.

If it is a PM problem (in that someone sent you an offensive PM), you can attach a screenshot (.jpg format) of the PM to the ticket.
#3

wotc_bernie

Dec 11, 2008 14:29:42
I've been using the character builder throughout closed beta and I've found a decent number of little issues that I'd love to report, but when I click on the "report a bug" button in the bottom left I am redirected to gleemax which says "a technical error has occurred."

Hi HatTrick,

Try the following link to report a bug:

http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/std_adp.php?p_faqid=1471

If you need to reference other info about D&DI, check out the D&DI FAQ located at:

http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/std_adp.php?p_faqid=1431

Hope that helps,

Bernie Stokes
Wizards of the Coast
Beta Services/Beta PM
#4

wotc_dm

Dec 11, 2008 16:53:44
I've been using the character builder throughout closed beta and I've found a decent number of little issues that I'd love to report, but when I click on the "report a bug" button in the bottom left I am redirected to gleemax which says "a technical error has occurred."

It could be linked to the fact that pop-up windows are not enabled in your browser. This link acts like a pop-up link, and as such may get intercepted as such if you have a pop-up blocker on..