The CB's working for me, so I guess there's that. But I thought they handled subscription stuff within 24 hours.You don't have a little DDI subscription option under your name. Did you sign up for DDI under this username?
Otherwise, try logging out of *all* DDI services *and* the WotC website.
Shut down/restart your browser.
Log back into the WotC website.
if that doesn't work, then something has borked, and you need to contact WotC CS using the Customer Service link.
Very weird.
You don't have a little DDI subscription option under your name. Did you sign up for DDI under this username?
Otherwise, try logging out of *all* DDI services *and* the WotC website.
Shut down/restart your browser.
Log back into the WotC website.
if that doesn't work, then something has borked, and you need to contact WotC CS using the Customer Service link.
Clearing the cookies seemed to do it. I had previously logged out and back in without restarting my browser, right before creating this thread.
That's some quality account design they've got going
Thanks MB!
As frequently as this comes up, I'm surprised the "how to" is not stickied.
Personally, I'm surprised it hasn't been fixed in the system. You'd think access to insider content would be handled server-side, not client-side. Makes you wonder if there's some kind of exploit that would get non-subscribers insider access by changing cookies or something.
As frequently as this comes up, I'm surprised the "how to" is not stickied.
Personally, I'm surprised it hasn't been fixed in the system. You'd think access to insider content would be handled server-side, not client-side. Makes you wonder if there's some kind of exploit that would get non-subscribers insider access by changing cookies or something.
They still validate the login even if the credentials are stored in the login information (found that out trying to code my utilities). It sounds as if there is an additional cookie for DDI Insider status, and if that's set to false or 0, it doesn't even bother sending the account information. Once that is cleared, it's a null value, and knows it needs to find out whether you are a member or not.
All that being said, YES, it should be fixed.
Well the cookie doesn't need to contain the subscriber flag. I'm not sure why they would store that info client side and not just keep it in the database and use it when setting up the page before sending it out. It probably has something to do with the ajax crap.
No, it doesn't need to, but it definitely explains the behavior. There could be other circumstances causing the issue, for sure.
As frequently as this comes up, I'm surprised the "how to" is not stickied.
Personally, I'm surprised it hasn't been fixed in the system. You'd think access to insider content would be handled server-side, not client-side. Makes you wonder if there's some kind of exploit that would get non-subscribers insider access by changing cookies or something.
Huh.
- I have to login each time when I browse items in the online compendium
- The CB says I'm not logged in
Once I clear my cookies everything works fine. WotC needs to debug their server-client code relationship...it has some issues.
Signing in on the main page seems to fix the problem of the online compendium wanting you to resign in for each entry.
Yup, I've had this problem for months. I wrote to WotC about it and received a response like, "hmm that is odd. Never heard of that happening. can't help."