account cancelations

Post/Author/DateTimePost
#1

daladinn

Jul 10, 2010 8:38:13
so? how do i cancel my auto renew?

i tried to go to the account screen to check for my renew date and got a server runtime error. apperantly you cant access or change anything on your account atm.

also , i heard that when i cancel the auto renew that my account cancels even if i have time remaining, can anyoen verify that one way or the other?
#2

Jharii

Jul 10, 2010 10:20:44
I can access it just fine.  "Deactivate Auto Renew" will do exactly what it says, it will deactivate your next renew.  Your account should be just fine.
#3

orc_kirin

Jul 10, 2010 13:05:26
The D&D Insider account pages are working.

For detailed instructions on cancelling auto renweal for your D&D Insider account, please go here.

If the links on that page do not work, you may need to try a different web browser or clear cache and cookies from your current browser.

For help with cache and cookie clearing, please go here
#4

daladinn

Jul 10, 2010 17:56:22
thank you , i think thier servers must have been having a hiccup earlier today