Also cannot update

Post/Author/DateTimePost
#1

prewitt86

Feb 01, 2009 9:16:19
I'm sorry if there are several topics like this, but I looked around the forum and FAQ's, but can't find an answer. My full version of character builder will not let me install the initial update that lets you have level 4 and higher characters.

I downloaded the beta earlier this month. Now with the release of the full version I used Add/Remove programs on the beta (because I couldn't find the uninstall). I downloaded the full version, but upon installing, and rebooting my computer, I entered the wrong password. Luckily it let me try again, and I got it right that time. But even after Uninstalling and reinstalling it again, it will not let me update.

Edit: Oh, right! The error message says: "Update Failed. Files did not verify correctly"
#2

ORC_Chaos

Feb 01, 2009 20:43:00
Hello prewitt, I am sorry you're having problems with the Character Builder. Please check out this post (and thread) http://forums.gleemax.com/showpost.php?p=17744818&postcount=79

If you still can't get it to work, please contact Customer Service and they can help you get it going.

Chaos