Anyone else getting "internal server error" when they try to subscribe? - Downloaded from the Wizards Community, all coding removed by Solauren

Anyone else getting "internal server error" when they try to subscribe?

Post/Author/DateTime Post
#1
war_m0nger
Nov 08, 2009 16:26:05
Seems like there are a lot of technical problems with DDI. Trying to buy a one year subscription, but I keep getting the "internal server error" message when it comes time to log in to complete my order (never mind that I'm already logged in). Does Wizards simply not want any new subscribers? Very frustrating to say the least.
#2
stigy
Nov 09, 2009 22:52:36
I've got the same thing. I'd REALLY like to subscribe....if they'd let me
#3
mudbunny
Nov 10, 2009 21:25:58
I will poke WotC about this. The subscription process goes through a different company (Digital River). I have poked people at WotC to get them to try and fix it ASAP.
#4
mudbunny
Nov 10, 2009 21:37:28
In another thread, the post here, a poster has found a workaround that has worked for some people.
#5
tmanwarlord13
Nov 11, 2009 9:11:33
so tat is why i have 2 jump hoops to log in
#6
war_m0nger
Dec 04, 2009 19:23:31 This is becoming a bad, frustrating joke. Now I have my account, but when I attempt to actually subscribe, I get "we are unable to verify your information. please try again." And of course, no contact phone, no phone ordering and no live support. It's hard to believe this is actually happening in this day and age - this is the worst online service I've seen in more than a decade! Hey Wizards - I actually wanted to subscribe - give you my 75 bucks for a full year. What a joke.

Post/Author/DateTime	Post
#1 war_m0nger Nov 08, 2009 16:26:05	Seems like there are a lot of technical problems with DDI. Trying to buy a one year subscription, but I keep getting the "internal server error" message when it comes time to log in to complete my order (never mind that I'm already logged in). Does Wizards simply not want any new subscribers? Very frustrating to say the least.
#2 stigy Nov 09, 2009 22:52:36	I've got the same thing. I'd REALLY like to subscribe....if they'd let me
#3 mudbunny Nov 10, 2009 21:25:58	I will poke WotC about this. The subscription process goes through a different company (Digital River). I have poked people at WotC to get them to try and fix it ASAP.
#4 mudbunny Nov 10, 2009 21:37:28	In another thread, the post here, a poster has found a workaround that has worked for some people.
#5 tmanwarlord13 Nov 11, 2009 9:11:33	so tat is why i have 2 jump hoops to log in
#6 war_m0nger Dec 04, 2009 19:23:31	This is becoming a bad, frustrating joke. Now I have my account, but when I attempt to actually subscribe, I get "we are unable to verify your information. please try again." And of course, no contact phone, no phone ordering and no live support. It's hard to believe this is actually happening in this day and age - this is the worst online service I've seen in more than a decade! Hey Wizards - I actually wanted to subscribe - give you my 75 bucks for a full year. What a joke.