Post/Author/DateTime	Post
#1 kimril Jun 24, 2011 16:00:46	Basically ive just subscribed to a month of D&D insider, i paid by PayPal and the website stil has SUBCRIBE NOW etc everywhere and I have the feeling that it hasn't registered ive subscribed yet, is this because i paid by Paypal and have to wait or is there a problem? Thanks
#2 mudbunny Jun 24, 2011 16:15:48	Basically ive just subscribed to a month of D&D insider, i paid by PayPal and the website stil has SUBCRIBE NOW etc everywhere and I have the feeling that it hasn't registered ive subscribed yet, is this because i paid by Paypal and have to wait or is there a problem? Thanks Due to the way that Digital River handles PayPal transactions (they do them in batches as opposed to immediately processing them) it may take an hour or two for Digital River to process the payment and send the transaction info to WotC. In a couple of hours, try the following: Log out of D&D Insider Close all browser windows. Restart your browser. Log back into DDI. If in a couple of hours you still haven't gotten access to DDI, contact WotC Customer Service and do the following: Click the "Ask a question" tab. Dig through the options to select the following: D&D -> D&D Insider -> D&D Insider Account ->Subscription Include the confirmation number that you got from Digital River in your request, as well as the time that you subscribed.
#3 kimril Jun 24, 2011 16:20:40	awesome i thought i might have to wait, thanks for the fast reply and the help!