Botched subscriber install on new machine?

Post/Author/DateTimePost
#1

blueherald

Sep 03, 2009 15:09:23

My 6+ year old PC gave up the ghost, and I was forced to buy a new one which has Vista on it, so if any of the problem listed below is caused by my Vista-ignorance, I apologize.


I have a 32 bit machine/Vista so I am sure this is not a 64 buit issue.


I have an active DDI subscription. I downloaded Character Builder from scratch on to this new machine. I was logged into the homepage when I did it. I used the download link at


www.wizards.com/default.asp?x=dnd/inside...


to get 700_DDI_CB.exe


Character Builder installed itself, and attempted to get an update, asking me to supply my userid and password , all seemed normal. The update failed with a white on black message in the client area that the servers were down.


I went on to use CB, attempting to rebuild an 8th level charater one level at a time. I cannot go past 3rd level as CB thinks it is the Demo version.


Closing and reastarting CB, I do not even get the 'looking for update' screen, it goes rigtht to the splash page , with the September patch notes in the right hand 'window'. I have no idea if I really have the update.


Trying to execute either CharacterBuilderUpdater.exe or RealCharacterBuilderUpdate.exe directly from the Wizards of the Coast\Character Builder folder gives a Windows errotr that they have 'stopped working'.


If the update servers are really down, thats fine I can wait, but in the meantime


1)  what do I need to do to get the full version re-installed, not the demo version?


2) how do I restore my ability to look for updates.


?

#2

dm_raven

Sep 03, 2009 16:20:09

You might want to try the repair option.  If that doesn't work a re-install of CB is pretty quick and painless.

#3

dalzig

Sep 03, 2009 16:51:13


2) how do I restore my ability to look for updates.




What you actually need to do is run CharacterBuilderUpdater with RealCharacterBuilderUpdater.exe and app.config passed as parameters.


  1. Right-click CharacterBuilderUpdater.exe and Create shortcut.

  2. Right-click Shortcut to CharacterBuilderUpdater.exe and click Properties.

  3. Click the Shortcut tab.

  4. In the Target box, add RealCharacterBuilderUpdater.exe app.config after the quotation marks.




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