BUT I ALREADY SUBSCRIBED...

Post/Author/DateTimePost
#1

tiberiusdrake

Dec 27, 2010 1:55:23
I know this has probably been dealt with countless times, but it's my first time, so I'd appreciate some help. I subscribed to D&Di, registered, paid, the whole thing; and other than acknowledging my account I can't access any of the services I paid for. 

Sincere apologies for redundancy, and thanks in advance for helpful counsel

Drake 
#2

tiberiusdrake

Dec 27, 2010 1:56:09
Dangit... this should be in 'General' shouldn't it? Gahhh
#3

asmodeuslore

Dec 27, 2010 8:47:01
Yes, this should be in general.  Are you still having troubles now?

Sometimes it takes a bit for the subscription to propogate throughout the system.

You may also need to clear your browser's cache, and restart the browser.  That typically will solve any lingering issues with access.

If you continue to have problems, contact Customer Support.
#4

MaximumHavoc

Dec 27, 2010 10:55:44
at risk of seeming too obvious, tiberiusdrake, did you sign in with the appropriate email address and password?
#5

tiberiusdrake

Dec 28, 2010 3:25:39
Thanks Asmo-- goodness did indeed occur with patience. And thanks to you Havoc, for taking the time. I'm happy to say that, while I made the noob move of posting in the wrong thread, I was in fact using the correct info.

Happy New Year
Drake 
#6

MaximumHavoc

Dec 28, 2010 7:32:00
congrats, and happy new year