Can I extend my subscription before the price increase? - Downloaded from the Wizards Community, all coding removed by Solauren

Can I extend my subscription before the price increase?

Post/Author/DateTime Post
#1
niallnai
Dec 11, 2008 5:16:56 I recently purchased DDI for three months and I've enjoyed it. I was wondering if there is a way to change the subscription to a year and pay it before the price change?
#2
WolfStar76
Dec 11, 2008 6:47:42
I recently purchased DDI for three months and I've enjoyed it. I was wondering if there is a way to change the subscription to a year and pay it before the price change?

It's my understanding that, yes, you could buy a year right now, and then you'll get a refund for whatever is left on your 3-month subscription.

I don't recall if that's automated, or if you have to contact customer service, however - so I'd contact them just to be sure.
#3
DMaple
Dec 11, 2008 7:57:27 It's in the help, and you need to be signed up to the help to do it.

here it is. I hope that link works for you.
#4
niallnai
Dec 11, 2008 18:12:19 Thank you both for your help.
#5
ganadai
Dec 12, 2008 7:23:25 What if you have already bought a years subscription, and pay for another years subscription? Does that mean you will get two years of service, or will you have just paid double for a single year of service?
#6
WolfStar76
Dec 12, 2008 11:36:23
What if you have already bought a years subscription, and pay for another years subscription? Does that mean you will get two years of service, or will you have just paid double for a single year of service?

You've paid double for one year (or the overlapping 9-10 months). I actually asked Solice about that loophole once.

That's part of why if you were to buy 12 months today (and have 10 months left) you'd get a refund for the 10 months on your account right now.

Post/Author/DateTime	Post
#1 niallnai Dec 11, 2008 5:16:56	I recently purchased DDI for three months and I've enjoyed it. I was wondering if there is a way to change the subscription to a year and pay it before the price change?
#2 WolfStar76 Dec 11, 2008 6:47:42	I recently purchased DDI for three months and I've enjoyed it. I was wondering if there is a way to change the subscription to a year and pay it before the price change? It's my understanding that, yes, you could buy a year right now, and then you'll get a refund for whatever is left on your 3-month subscription. I don't recall if that's automated, or if you have to contact customer service, however - so I'd contact them just to be sure.
#3 DMaple Dec 11, 2008 7:57:27	It's in the help, and you need to be signed up to the help to do it. here it is. I hope that link works for you.
#4 niallnai Dec 11, 2008 18:12:19	Thank you both for your help.
#5 ganadai Dec 12, 2008 7:23:25	What if you have already bought a years subscription, and pay for another years subscription? Does that mean you will get two years of service, or will you have just paid double for a single year of service?
#6 WolfStar76 Dec 12, 2008 11:36:23	What if you have already bought a years subscription, and pay for another years subscription? Does that mean you will get two years of service, or will you have just paid double for a single year of service? You've paid double for one year (or the overlapping 9-10 months). I actually asked Solice about that loophole once. That's part of why if you were to buy 12 months today (and have 10 months left) you'd get a refund for the 10 months on your account right now.