Can't log into insider

Post/Author/DateTimePost
#1

sar

Sep 22, 2008 20:38:13
I can no longer seem to log into Insider. I get a pop-up message about migrating my account. Even though I previously had an account do I need to do this? If so, where?

Sar
#2

WolfStar76

Sep 23, 2008 2:22:19
I can no longer seem to log into Insider. I get a pop-up message about migrating my account. Even though I previously had an account do I need to do this? If so, where?

Sar

There was originally a need to migrate accounts when the WotC forums were migrated to Gleemax. You D&D Insider account *should* be the same as your forum login.

If it isn't, I'd contact customer service - http://wizards.custhelp.com (you'll need to register an account here as it's separate from the gleemax/forum/rpga/dndinsider sites).
#3

sar

Sep 23, 2008 11:18:16
Well, it's working again. Strange.

Sar
#4

tavokk

Sep 23, 2008 15:30:11
Well, it's working again. Strange.

Those of us that have done any kind of techincal support role refer to errors like that in a variety of ways.

PEBKAC (problem exists between keyboard and chair)
ID-10-T Error (self explanatory, I hope)
User Interface Errors (the error is in the user interfaced with the computer)

-Tom

Note: This is not a personal attack, it's a (likely) lame attempt to interject humor into the thread.