Cannot change password

Post/Author/DateTimePost
#1

baumi

Oct 16, 2008 3:43:10
Whenever I want to change the Password I get the following Error:

--
Password not changed.
Please make sure you have entered correct information.
--

I'm sure that I use the right "old password" (otherwise it would have said wrong password) and I used several different "new passwords" but always get the same error.

I will not subscribe to D&DInsider with my old insecure password (Credit Card!) , so I really need to change it...
#2

rhen

Oct 16, 2008 6:58:06
When all else fails, you can always try contacting Customer Service.

They can most likely help you with your problem.
#3

baumi

Oct 16, 2008 9:07:47
Thanks, but it seems to work now.
#4

rhen

Oct 16, 2008 9:35:21
You're quite welcome and I'm glad it works for you now.
#5

Dralenan

Oct 16, 2008 21:18:34
I've been having the same problem, but haven't tried it today.