Cannot extend D&DI subscription

Post/Author/DateTimePost
#1

Ogiwan

Jun 26, 2009 15:08:37		Greetings, all. I cannot extend my D&DI subscription. Whenever I try, i put in all my information, my credit card number, address, etc, check the boxes, and hit submit (or whatever).

The screen will blink, but it will be on the same screen, with all my information entered in. I have tried this with multiple credit cards, on multiple occasions, and the order does not go through.

Is anybody else having problems extending/renewing their subscriptions?
#2

anarkeith

Jun 28, 2009 18:53:26 		With all the screens and logins I had to go through, I decided I had no confidence that I could extend my subscription without overwriting it. It says exactly this during the renewal process. After which you are given a link to a FAQ which states that this isn't really the case. It all seemed rather dubious to me. I elected not to extend my subscription (and I'll decide later whether it is worth renewing.) I appreciate that WotC are in the process of improving their online and e-gaming support, but this is among the worst e-commerce experiences I have ever had.