I just upgraded my systems to Windows 7 but cannot install either Character Builder or Adventure Tools. I can download the link from the Insider website (with a little finaggling as there seems to be a site error that keeps me from logging in directly on that page, but I found a workaround by logging in on other pages first then returning back to the Insider webpage)...
...but I digress...
Once I click on the link, and download the file, it does nothing. I have saved it to the desktop and tried to run it from there, ran it with the compatibility set at Vista (the last OS I used Character Builder on without incident), but nothing happens.
With Adventure Tools, I can get the download working, but when I try to run it, I get an ERROR: 80005044 or something like that that states it cannot start.
What can I do? Any assistance would be greatly appreciated.
OH BTW, I also seem to get a "technical error" when I attempt to click the EMAIL US link on the customer service help page. I have tried accessing it with both IE and Mozilla...and no joy.
Once again...help!
Thanks!
I'm guessing that you've already tried redownloading it to no avail.
IIRC, Windows 7 comes with a XP Virtual Mode. You might try installing that component, and then try running the character builder in it. It seems like a big hassle though, I think the VM install takes up a couple extra gigabytes.
My addiction to DND knows no bounds, and trust me, I have lots of disk space. I tend to put a few HDs in a system when I build it. Will try it.
OH BTW, I also seem to get a "technical error" when I attempt to click the EMAIL US link on the customer service help page. I have tried accessing it with both IE and Mozilla...and no joy.
Once again...help!
Thanks!
If you're having trouble accessing the help system, please try closing your browser and clearing private data, or try a different browser.
If that does not work, please visit this thread and make a post, The staff will troubleshoot your help account and help resolve your issue.
I also have upgraded to Win7 x64 Home premium and now cannot run/install the Character builder.
I was getting the above mentioned errors so decided to remove it and install the lastest downloaded version. However the installer doesn't do anything
I was using the 64 bit version of Vista with the Builder with no problem so have tried to use multiple versions of the compatibilty mode to no avail.
The best way to contact CS if you have a problem installing the Character Builder is to use the "Contact Us" link at the bottom of the page.
Use the following options
If you can't get to the Contact Us page, you need to go to the thread here, follow the instructions in the first post, and post in the thread. An ORC will get back to you in a couple of days.
Im now running 7 with no problems with the DDI programs. Did you do an upgrade? or a fresh install?