CB not loading at all for me this morning.

Post/Author/DateTimePost
#1

TheHux

Nov 20, 2010 9:22:17
It was working just fine yesterday... Today it loads to 99% and then crashes... anyone else having this same issue??

Hope it gets fixed soon. I have a game today.
#2

Dentlaak

Nov 20, 2010 11:01:29
It isn't loading for me from the launch page either, but it does if I go directly to vecna.wizards.com/ so give that a shot.
#3

TheHux

Nov 20, 2010 11:26:27
Nope.. thats not working either.

Sooo glad I resubscribed...
#4

TheHux

Nov 20, 2010 13:45:52
In response to the new CB not loading at all today on my machine I contacted Customer service...

They told me..
"I should clear cookies and caches, and try it in another browser.."
All of which I have done before contacting them...

They say the issue is on my machine.. even though the CB was "working" yesterday and I haven't made any changes to my web configs and tons of people are obviously having issues...

What a joke. They release a POS piece of "shaftware" then blame it sucking on me... all while they take my $$

How's that for service?


#5

WolfStar76

Nov 22, 2010 9:40:44
In response to the new CB not loading at all today on my machine I contacted Customer service...

They told me..
"I should clear cookies and caches, and try it in another browser.."
All of which I have done before contacting them...

They say the issue is on my machine.. even though the CB was "working" yesterday and I haven't made any changes to my web configs and tons of people are obviously having issues...

What a joke. They release a POS piece of "shaftware" then blame it sucking on me... all while they take my $$

How's that for service?



While the new software isn't 100% error free - it really DOES work on about 99% of the computers out there (I don't believe anything is ever 100%).

If the problem was the software, since it is server-based, it wouldn't be working for anyone (IE - I'd have the same problems as you).

Things to try:
Different browers
Clearning your cache
Checking your version of Silverlight (should be v4)
Reinstalling silverlight.

Problem is most likely in one of the above, though viruses and other malware could potentially screw up your internet connection in odd ways and could make things hard to diagnose as well.

I'm sorry it doesn't work for you, but the problem really IS most likely on your end. 
#6

Agonar

Nov 29, 2010 17:56:08
I had an issue with the new CB not loading (the one at vecna etc, did).. but then I noticed Windows7 trying to get my attention that IE had an update ready to be installed.  When I installed the IE update, the CB started loading just fine** 


**By fine, I mean, the way it was working before, not in any improved capacity over how it was working.