Changing my billing information

Post/Author/DateTimePost
#1

salla

Feb 22, 2012 17:24:35
I need to change the card that my DDi account charges, but I can't find the screen to do so.  Can someone help me out here, please?
#2

Plaguescarred1

Feb 22, 2012 22:11:18
I need to change the card that my DDi account charges, but I can't find the screen to do so.  Can someone help me out here, please?


Look here under My Payment Information
#3

vinciente

Mar 05, 2012 6:03:11
There is a problem in the system, I was told to let it expire (which requires stopping the auto billing) and then to start a whole new (use the same email or you lose any saved data in the character builder) subscription with the new card.
This is a work around to the issue as told to me by customer support.

I personally am not sure that there will be a new subscription started, as they haven't been updating content anywhere close to being worth the cost; not to mention the loss of access to anything that you don't save/print separately anyway. Why pay them only to have to spend more of your own time & money to ensure you don't lose what you have already been investing time & money into?