Character building not opening up

Post/Author/DateTimePost
#1

malcolm__rc

Feb 01, 2011 20:02:57
It's been a whie since I've tried to use the character builder.  When I tried today, I got the following message

Your session has timed out.
Do you want to log in again?

Choices were Ok and Cancel.

Clckc ok- it just did the same thing
click cancel- just stays on the loading data page forever (or at least an hour, last time I checked).



I have tried two different computer, running two different operating systems.  Any ideas?
#2

lokiare

Feb 01, 2011 21:18:47
It's been a whie since I've tried to use the character builder.  When I tried today, I got the following message

Your session has timed out.
Do you want to log in again?

Choices were Ok and Cancel.

Clckc ok- it just did the same thing
click cancel- just stays on the loading data page forever (or at least an hour, last time I checked).



I have tried two different computer, running two different operating systems.  Any ideas?



uh... empty your cache... install the latest version of Silverlight... contact customer service and ask for a supervisor three times... then complain loudly and threaten to cancel your subscription and get your money back... Usually they move pretty quickly on that...