Character Loading issues

Post/Author/DateTimePost
#1

Herrozerro

Feb 08, 2011 13:32:54
Is anyone else having any issues loading any characters at all?  I am unable to load saved characters, load premade ones on the main menu or get past the choose campaign setting part of creation.

THis is new to today for me. 
#2

NealMac

Feb 08, 2011 13:36:48
I'm having the same problem. I cannot start new characters or load existing ones.
#3

Herrozerro

Feb 08, 2011 13:39:04
I switched to firefox and it worked.  Not sure if it is a chrome issue or something else.
#4

NealMac

Feb 08, 2011 13:45:25
I'm using Firefox, and I'm still not getting into the builder.
#5

Herrozerro

Feb 08, 2011 13:48:23
my assumption then is perhaps something didnt get deleted in our respective caches.
#6

NealMac

Feb 08, 2011 13:51:54
Spot on. Cleared my cache and it works fine.
#7

sketchy7

Feb 08, 2011 14:05:15
Same Issue, Running IE, cleared cache, no effect :/

#8

Darth_Jerrod

Feb 08, 2011 14:09:52
The only issues in Firefox (always use it for the CB) I am having right now is how painfully slow it is today. Normally I have no response time issues.
#9

Alphastream

Feb 08, 2011 14:53:38
Using Firefox, cleared cache, still have the issue. It freezes when I click on "New" to build a quick Essentials PC. If I click on "Custom" I get to choose the world and then it freezes.
#10

_Mithreinmaethor_

Feb 08, 2011 14:58:10
Using Firefox, cleared cache, still have the issue. It freezes when I click on "New" to build a quick Essentials PC. If I click on "Custom" I get to choose the world and then it freezes.



Hmm that is not happening for me and I am using Firefox as well at this point.

I just went in and looked at all of my characters to see the new cards on the character sheet and even created a couple of characters to check to confirm certain things were missing etc.
#11

paolom

Feb 08, 2011 15:06:24
Using Firefox, cleared cache, still have the issue. It freezes when I click on "New" to build a quick Essentials PC. If I click on "Custom" I get to choose the world and then it freezes.

What's the version number of the app (at the bottom)?
#12

NealMac

Feb 08, 2011 15:11:02
Yeah, I can get in, but it hangs a lot now. Every fourth of fifth click it seems to lock up.
 Version 1.2.198.0
#13

Darth_Jerrod

Feb 08, 2011 15:36:52
It seems to have returned to what I call normal speed
#14

neuralgraffiti

Feb 08, 2011 15:41:57
Another Chrome user here: I was getting the locking up error and the old version.  After clearing all browsing data (not just the cache), I'm getting the update and the locking on character load seems to have ended.
#15

Alphastream

Feb 08, 2011 15:50:26
Using Firefox, cleared cache, still have the issue. It freezes when I click on "New" to build a quick Essentials PC. If I click on "Custom" I get to choose the world and then it freezes.

What's the version number of the app (at the bottom)?


I was able to fix the issue.

Things that did not work:


  • Cleared cache

  • Reloaded pages

  • Restarted browser

  • Rebooted PC


What did do the trick was to go in Firefox into Tools->Options, and then to the Privacy tab. There I clicked on the Remove Individual Cookies icon and paged down to the Wizards.com section. I clicked on that folder and clicked on Remove Cookies.

Everything now works and I see the new version number.

From my testing, a cookie update issue of some sort.