Post/Author/DateTime	Post
#1 captainspud Oct 29, 2010 9:14:52	Both programs work fine at home and on my laptop, but neither will launch on my work computer. My work does NOT put any restrictions on installing or loading software-- I've never had trouble launching any other programs. The machine has the latest version of .NET installed and more than meets the requirements. They both fail the same way: I double-click the icon, I get the hourglass for a few second, and then it turns back into an arrow. And... that's it. No task shows up in the Task Manager, and nothing under Processes. They simply don't launch. Any theories?
#2 atras Oct 29, 2010 9:28:58	I think it is a port issue - these tools get the data from the Wizard's server, and if the port they are using to get it is blocked on your work's firewall, they won't function.
#3 captainspud Oct 29, 2010 9:36:43	I've been able to launch and update them on my laptop on the same network. Also, they shouldn't even be checking ports until they've launched a bit further and are trying to update; and even then, CT/MB just tell you "I can't connect, so you must be up to date!" when they fail to phone home. At least, that's been my impression... <-- really wants to make characters at lunch.