Compendium downtime?

Post/Author/DateTimePost
#1

sstaunb

Jul 14, 2009 3:51:19
Hey,

As a European D&D'er nighttime is different from the US people (obviously), and I think I've been hit by a few maintenance windows on the compendium which has troubled me quite a bit.

Picture this: All lined up, 7 people good to go, DM all prepared with compendium ready at hand, all the monsters needed were previously recorded by name for fast look up, and then *BAM* the compendium keeps refusing to service me That means that from having all kinds of special Dragon magazine goblins and Dragon magazine kobolds, they were all default gobbos and kobolds.

I work in IT, so I know that sometimes things just break down, but I would really like a "D&D tools status page" where I can see that somebody has scheduled maintenance of a system, a system has a problem, and it is expected to be fixed within minutes etc. Messages you'd normally expect from an company delivering IT services.

Right now I'm a D&DI subscriber until 2011, so I hope this will get better This isn't a complaint or anything, I would just like to be informed (perhaps this information is readily available somewhere, but I just haven't been able to locate it.. that may be the case).

Søren
#2

lokiare

Jul 18, 2009 14:28:56
I agree, put it on the front page in big bold letters. Also put the maintenance on a calendar somewhere, and get rid of the default 404 screen that says your performing maintenance, that's just lying. Instead have a script that sends an email to the IT department with the pertinent data (what page they were trying to access, what browser, what time it is etc..etc..)