computer crashed broke character builder

Post/Author/DateTimePost
#1

borgman

Jan 08, 2010 0:41:49
my computer crashed and broke my character builder, when i try running the program it says there is an instalation error, ive used up my upgrades for the month because its happedned a few times, am i just out of luck till the 15th?


also i tried going to the customer service page it wont work for me right now.
#2

ORC_Wyvern

Jan 08, 2010 11:30:32
Hi Borgman,
I'm sorry you had trouble using the Help Site, however, you should find that your Help account has been fixed. Please try using the "Email Us" tab to contact Customer Service regarding your issues with updates and the installation error.

Hope this help
#3

borgman

Jan 08, 2010 12:38:16
thank you for your help, i called in to customer service this morning and got it fixed, but its nice to be able to access the help site now.