Crash when loading a new portrait

Post/Author/DateTimePost
#1

tabicat

Jan 29, 2009 20:50:08
I had this problem with the beta, but it's still here with the official release (demo). Whenever I try to load a new portrait, no matter what it is, the Character Builder crashes. I've sent a few crash reports, but it would be nice to get an acknowledgement.

I'm running Windows XP.
#2

erik-o

Feb 11, 2009 21:28:07
I had this problem with the beta, but it's still here with the official release (demo). Whenever I try to load a new portrait, no matter what it is, the Character Builder crashes. I've sent a few crash reports, but it would be nice to get an acknowledgement.

I'm running Windows XP.

I have the same problem... I can start a new character or an existing one... whatever portait is picked as the default remains with the character as it crashes when I try and change it.
#3

erik-o

Feb 17, 2009 20:03:06
OK... I figured out my problem... the specific error dialog I saw said something about a bad URI... so I got to thinking...

I have been running the character Builder in Windows XP in Parallels on my MacBook Pro. It runs great but Parallels has this nice feature that 'maps' my windows "My Documents" folder to the Mac "Documents" folder.

It is this mapping that appears to be the problem.

A valid portrait tag in the XML would look like this

<br /> "file://C:\Documents and Settings\Erik\My Documents\My Pictures\ddi\Character Portraits\Sample Portraits\generic.png"<br />
#4

tabicat

Feb 17, 2009 20:49:38
Excellent debugging, Erik-O! It appears that the CB cannot handle network-mounted shares. This needs to be fixed.
#5

erik-o

Feb 19, 2009 8:42:45
Excellent debugging, Erik-O! It appears that the CB cannot handle network-mounted shares. This needs to be fixed.

I'm OK with a proper error message - telling me to mount the drive with a drive letter or use local files... just stop the Character Builder from crashing...

I did report the above as a bug.

Erik-O