Post/Author/DateTime	Post
#1 ulic_qel-droma Feb 09, 2009 8:40:25	I just downloaded the character builder and can only make characters to Lv 3 I was under the impression that you could make a character at any level Did I download the wrong thing or has the 1-30 edition not been released yet?
#2 malkav666 Feb 09, 2009 8:41:49	Have to be logged into a DDI insider account and have your computer set to the correct date to get the update that takes it to level 30. love, malkav
#3 engineer Feb 09, 2009 19:36:28	On-line stuff has to make money somehow.
#4 sjmcc13 Feb 09, 2009 21:03:55	The first screen should be have a button marked update avaliable, and another marked launch char builder. You get lv 4+ access when you install the update, the default database is just lvs. 1-3 as a free demo.
#5 ulic_qel-droma Feb 09, 2009 22:22:41	Well I'm a subscriber and I opened the Character builder and it won't install the update. I'm sure its a Vista issue.
#6 Hocus-Smokus Feb 09, 2009 22:28:15	Well I'm a subscriber and I opened the Character builder and it won't install the update. I'm sure its a Vista issue. I have Vista, am a DDI subscriber, and it works fine. I'm not sure what to tell you. You should really try to get a hold of Customer Service via the telephone enumbers they have. Also, check the DDI threads further down...they address many of these same issues.
#7 jimthegray Feb 09, 2009 22:31:12	I have Vista, am a DDI subscriber, and it works fine. I'm not sure what to tell you. You should really try to get a hold of Customer Service via the telephone enumbers they have. Also, check the DDI threads further down...they address many of these same issues. vista here no issues, my brother uses vista ..its a go have seen it work on xp also. so I agree not a vista issue. if it does not load at all I would think a NET issue. but if you can lv through lv 3 only it works but is not thinking you are subscribed.
#8 mudbunny Feb 09, 2009 23:16:14	Well I'm a subscriber and I opened the Character builder and it won't install the update. I'm sure its a Vista issue. What is the error that it gives you when you try to update the Character Builder?? Go to the thread here, and post the problems that you are having. CS is watching the thread and helping people.
#9 DevoDog Feb 10, 2009 7:55:01	Well I'm a subscriber and I opened the Character builder and it won't install the update. I'm sure its a Vista issue. Uninstall your current version. Delete any "wizards" folder that are empty. Download and install the new version. I run XP. Uninstalling alone didn't work....I needed to delete the old folder that was created as well and the new version installed like a charm.
#10 malkav666 Feb 10, 2009 8:20:39	Well I'm a subscriber and I opened the Character builder and it won't install the update. I'm sure its a Vista issue. The two most common issues I have seen with character builder are .net issues and time/date issues. But if you have .net framework installed (which I am guessing you do since you can open the builder and do levels 1-3), then it is likely an update issue. 1. Make sure the date on your computer is correct. I had my date rolled back several years to get free antivirus updates and I had to change it back to the correct date to get DDI to update correctly. So have a gander at it. The time does not have to be correct, But they day/month/year do for your computer to validate with the DDI update server. 2. Make sure your account has administrative rights (or at least the right to install software). 3.Make sure you are working with the official release and not the demo version (uninstall what you have and install the version currently on the insider website under the character builder section). 4. Check that thread that was linked they have a Dev in there offering up assistance and there are some detailed instructions with pictures on how to to delete keys and work other acts of technology magic to try and get it to work. love, malkav