D&D Insider: Changing 3-months to Annual (how?) - Downloaded from the Wizards Community, all coding removed by Solauren

D&D Insider: Changing 3-months to Annual (how?)

Post/Author/DateTime Post
#1
bendbuddy
Nov 15, 2009 16:18:45 Hi All,

I'm currently on a D&D Insider 3-month subscription that auto renews. I want to change that to an annual subscription without getting double charged. How do I do that?

Thanks in advance for your wisdom (+4),

Ben
Chandler, AZ

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#2
kharmin
Nov 15, 2009 18:53:35 As I understand it, you have to stop the auto-renewal (current) subscription and start a new annual one.

But I've been wrong before. Once.

/me shrugs @'s
#3
Phobos
Nov 16, 2009 7:08:58 That is also what I was told. Your new subscription would then be added to the end of the current one, not over lap.

However, if you have questions, contacting customer support directly is your best bet.
#4
Ash2Dust
Nov 16, 2009 16:03:41 There used to be an FAQ on this very question stickied in this forum. I wonder where it went.
#5
WotC_Trevor
Nov 17, 2009 15:20:13 Hey bendbuddy. Go ahead and sign up for another subscription at the rate/level that you want. After that, send me a PM. We'll refund you what's left of your current subscription and your new one will be your primary.

Post/Author/DateTime	Post
#1 bendbuddy Nov 15, 2009 16:18:45	Hi All, I'm currently on a D&D Insider 3-month subscription that auto renews. I want to change that to an annual subscription without getting double charged. How do I do that? Thanks in advance for your wisdom (+4), Ben Chandler, AZ "Say hey" on Twitter Check out our weekly blog: Ben's RPG Pile Subscribe to our weekly video podcast on iTunes Catch a video on YouTube
#2 kharmin Nov 15, 2009 18:53:35	As I understand it, you have to stop the auto-renewal (current) subscription and start a new annual one. But I've been wrong before. Once. /me shrugs @'s
#3 Phobos Nov 16, 2009 7:08:58	That is also what I was told. Your new subscription would then be added to the end of the current one, not over lap. However, if you have questions, contacting customer support directly is your best bet.
#4 Ash2Dust Nov 16, 2009 16:03:41	There used to be an FAQ on this very question stickied in this forum. I wonder where it went.
#5 WotC_Trevor Nov 17, 2009 15:20:13	Hey bendbuddy. Go ahead and sign up for another subscription at the rate/level that you want. After that, send me a PM. We'll refund you what's left of your current subscription and your new one will be your primary.