DDI Character Builder Bug

Post/Author/DateTimePost
#1

entity

Dec 31, 2010 7:48:10
So I finally signed up for DDI - against my better judgement - for the character builder to help out my new DM with character record-keeping. Except when creating my new Shadar-Kai avenger, at the point where I choose powers...nothing appears. So I tried exporting and loading the character, same problem. Eventually I started from scratch and once again, when I get to powers, no powers appear.

I eventually tried a different class (scout), and at the power selection 'page' all was fine - powers were listed as they should be.

I can't find where to log a 'support ticket', so I'm posting here hoping for some help.
#2

asmodeuslore

Dec 31, 2010 7:52:32
Thanks for posting, entity.

The Help Button in the Character Builder will take you to the bug reporting page, or you can follow this link: wizards.custhelp.com/cgi-bin/wizards.cfg...
#3

entity

Dec 31, 2010 8:00:45
Thanks for the awesomely fast response...and on New Year's eve too!
#4

asmodeuslore

Dec 31, 2010 8:02:37
Happy to help.
Enjoy your holiday!
#5

Samrin

Dec 31, 2010 8:35:50
Just as a note, I'm not having this problem. Maybe reinstall silverlight or something? Not sure what's wrong there.
#6

asmodeuslore

Dec 31, 2010 9:07:05
So I finally signed up for DDI - against my better judgement - for the character builder to help out my new DM with character record-keeping. Except when creating my new Shadar-Kai avenger, at the point where I choose powers...nothing appears. So I tried exporting and loading the character, same problem. Eventually I started from scratch and once again, when I get to powers, no powers appear.

I eventually tried a different class (scout), and at the power selection 'page' all was fine - powers were listed as they should be.

I can't find where to log a 'support ticket', so I'm posting here hoping for some help.

Do you have anything in the filter set?
If you check the box that says 'show additional options' does anything appear?
#7

mudbunny

Dec 31, 2010 9:47:05
I will be getting this thread moved to the Character Builder forum a couple of sub-forums down.
#8

_Mithreinmaethor_

Dec 31, 2010 13:23:55
Is it possible that the OP is not a native English speaker and he/she is suffering from the Language settings bug?