DDi sign-up broken

Post/Author/DateTimePost
#1

swampcow

Jan 29, 2009 14:21:17
Am I completely daft or does the DDi order not work? Every time I select a subscription rate it tells me I have nothing in my cart to purchase.
#2

Kentinal

Jan 29, 2009 15:03:14
Am I completely daft or does the DDi order not work? Every time I select a subscription rate it tells me I have nothing in my cart to purchase.

Considering that there are many subscribers, it appears you are encountering an error. It could be your system and/or settings.

One complaint in the past was the signup page said you had an option not to enable auto renew. All have reported that to signup they had to agree to auto renew for the order to go though. If this change in your purchase efforts was done, the only way of trying to guess why you are having problems require more data.

Auto renew can be canceled by request only after you signup.
#3

swampcow

Jan 29, 2009 19:26:05
Must have been a temporary outage. It worked fine about an hour later.