| Post/Author/DateTime | Post |
|---|---|
| #1pedrOct 14, 2008 12:25:41 | The DDI subscription prices are being advertised as $4.95/$6.65/$7.95 per month. But when I get to the final stage of check-out, I find that tax is being added, at the rate of 15% Is this dependent on where I live? To whom is this tax being paid? |
| #2citanOct 14, 2008 12:32:34 | I got the same problem. I live in Germany and I have to pay app. 9 dollars for taxes?? If I order a PDF online or pay for a games download I don't have to pay these taxes. So why pay them for DDI? If it has something to do with credit cards, then just make PayPal available - that shouldn't be a problem either. |
| #3WolfStar76Oct 14, 2008 12:34:09 | I've pinged Solice about this. I'm sure she'll turn up soon with answers. |
| #4pedrOct 14, 2008 12:35:25 | It may be that Digital River have legal personality in various places (their website lists offices in Luxembourg, England, Japan, etc) ... which could bring the transaction within the EU VAT regulations, unlike transactions made with US companies, where tax isn't charged. Annoying, though! |
| #5soliceOct 14, 2008 13:36:51 | I have looked into this and here is what I found: Do I have to pay sales tax? We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs. These taxes are based on the location of purchase. Pursuant to the Digital VAT Directive, as of 1st July 2003, European customers will be charged VAT (Tax) on all downloadable digital products and services, including software at 15%. |
| #6citanOct 14, 2008 13:38:35 | Interesting that WotC is the only website where I am charged these taxes for orders from europe... |
| #7crimson_lancerOct 14, 2008 13:39:10 | Really?? They're not even actually shipping anything, and they just get to apply some arbitrary percentage of tax there?? That seems really unfair. Is that just the State Law, then? |
| #8aberzanzoraxOct 14, 2008 13:51:36 | Washington I get. Minnesota and California? Any reason? (Asked the Minnesota resident) ![]() |
| #9zaukrieOct 14, 2008 13:55:08 | Dang, I too live in MN. |
| #10crimson_lancerOct 14, 2008 13:59:15 | Fortunately, State Law can be changed with enough effort (fat lot of good it will do you right now, of course, but still). VAT, on the other hand, I know of from being part of a military family in Germany. In my experience, it meant that you (as an American Military Member) could get discounts on some things with the correct forms due to being paid in a different currency than your host country. I did not realize they also used it as an excuse to tax overseas customers. Is this also due to exchange rates, because in '03, the Euro was certainly not better then the dollar, making that argument utterly void. I also hate the idea that, because you have to use an International Cable or Satellite System (neither of which cost America any money), they feel free to charge you 15% extra for no particular reason. As I said earlier, this all seems very arbitrary and incredibly unfair to me, but perhaps there are Laws in place for specific reasons that I am not seeing. EDIT: Also, isn't WotC HQ in Seattle, Washington?? ',: O |
| #11KentinalOct 14, 2008 14:35:53 | As I read it Digital River is the one charging tax, not WotC. In general sales tax or VAT is based on locations that you have a business presence. Thus logic suggests that Digital River has an office in each of the three US states as well as the EU for the VAT. It is not like the vender gets to keep the tax. |
| #12citanOct 14, 2008 14:40:24 | That might be so, but then it is not very customer friendly to have such a company handle DDI. Other companies seem to be able to charge money from customers from any place of the world without having to result to a company that charges taxes. And really, this Digital River thingie doesn't even support paypal. |
| #13pedrOct 14, 2008 14:56:56 | Apparently, "Founded in 1994, Digital River is headquartered in Minneapolis with offices in major U.S. cities as well as Cologne, Germany; London, England; Shannon, Ireland; Luxembourg, Luxembourg; Taipei, Taiwan; and Tokyo, Japan" ... I imagine this means that, as they trade in the EU, they have to abide by the EU tax system, which (now, as Solice pointed out) requires VAT to be paid on digital services. I don't play any MMOs, but I imagine that European customers probably have to pay VAT on those subscriptions, too. I still wonder who gets the tax revenue (hopefully HM Customs and Revenue, as I'm in the UK!) VAT (and sales taxes) and the Internet always cause anomalies - looks like the EU has tried to close some of the potential loop-holes! |
| #14promajoOct 14, 2008 15:04:18 | well, were I live, we pay 6% for books, not more, unacceptable |
| #15christopher_roweOct 14, 2008 15:06:02 | Just to clarify here, folks, neither Wizards nor Digital River can be fairly said to be "charging" tax. They're "collecting" it on behalf of those governments under whose jurisdiction the individual transactions are held to be occurring, as they're required to by law, statute, and treaty. I am neither a lawyer nor an employee of any of the companies or governments in question. (Actually, now that I think about it, I'm not an employee of any company or government period, unless you count having some of each as freelance clients, and then not these. ) |
| #16pedrOct 14, 2008 15:10:00 | Indeed. WotC should probably update the text on sales tax, though - especially as this is a seldom encountered piece of EU law. Where I live, books are 0% rated for VAT. Of course, DDI isn't a book, and the EU VAT regime is clearly the operative law here. |
| #17zaukrieOct 14, 2008 15:38:21 | SWEET! So, since I live in the state where digital river is headquartered, I get to play sales tax, but if I lived in any of 47 other states I would not? Awesomeness. Add in the fact that I can't use paypal, and I'm significantly less enthusiastic than I was. ![]() |
| #18fodiggOct 14, 2008 16:17:08 | I would be cheesed about this as well. |
| #19Matrix_SorcicaOct 14, 2008 16:26:15 | I think this is the only instance EVER, where I've been charged tax for online access. I don't like it. My DDI subscription is hanging by a thread. Guess my new residence as far as my WotC account is concerned will be somewhere in the other 47 states or a non-EU country ![]() |
| #20christopher_roweOct 14, 2008 16:26:45 | SWEET! So, since I live in the state where digital river is headquartered, I get to play sales tax, but if I lived in any of 47 other states I would not? Yeah, and I live in a state with two major amazon distribution centers--but it's not amazon's fault, it's just the way it is. Cost of a free society and all that. |
| #21migarfrobertOct 14, 2008 17:06:26 | Damn - 15% - not good to have such an additional cost un-advertised. ![]() Tempted to pass this up now. No paypal option - seriously guys what are you doing... Drivethru etc. no such charge, paypal easily. Gonna think on it. |
| #22zaisterOct 14, 2008 17:32:56 | Weird. Ordering from other Sellers that are in Washington state to he here in Germany never cost me any tax. |
| #23nighthawkauOct 14, 2008 18:02:13 | FYI, I just subscribed from here in Australia and was not charged any Sales Tax at all. So obviously they don't have an office Down Under. John |
| #24pedrOct 14, 2008 18:06:47 | I think there's a difference (in law) between the sale of items via the internet, and the sale of electronic services. If you import a physical object into the EU, the authorities in the country where the goods enter the EU can charge import duty and VAT. Fortunately for me, books are 0% rated for both in the UK, so when I buy (for instance) Pathfinder scenarios from Paizo, there's no hold-up, and no extra charge, as there is nothing to pay. The Directive referred to by Solice (probably - I've not explored this in great detail!) covers electronic services, rather than the supply of physical goods, setting a uniform VAT level. Among other things, this means that European providers of electronic services are not undercut by non-European providers, as they would be if a provider in the UK had to collect a particular level of VAT, a provider in France a different one, and a provider in the US no VAT at all. I expect pdf sales are a grey area where technically we should be paying VAT, but the US-based companies providing the service aren't concerned to collect it. Since WotC has chosen an international online payment provider which does trade in Europe, we have to actually follow the rules because the payment service is mandated by European law to collect the VAT. |
| #25pedrOct 14, 2008 18:08:30 | FYI, I just subscribed from here in Australia and was not charged any Sales Tax at all. So obviously they don't have an office Down Under. Or Australian law doesn't require you to pay sales tax when purchasing electronic services, full stop, or doesn't require you to pay when purchasing electronic services from outside Australia. Or, it does, but hasn't yet found a way of ensuring that the companies collect the tax! |
| #26aberzanzoraxOct 14, 2008 18:38:31 | Just one more unexpected (and negative) surprise in this whole enterprise. Seems like (once again) if they weren't doing everything last minute, we might have some idea that this was coming...or maybe they could have avoided it in some way (by picking a different provider). Hoo- rah. |
| #27pedrOct 14, 2008 19:00:04 | Are there states in the US which do not charge sales tax? If so, why don't all of the payment facilitation providers set up shop there - surely they then have a competitive advantage as companies can use their services without some of their customers having to pay extra. It wouldn't help those of us in the EU, of course (if the payment provider follows the rules) as VAT appears to be charged on any electronic service regardless of where it originates, but would help the US customers! |
| #28sijalOct 14, 2008 19:02:50 | This is very odd seeing as how theres no tax for MMO customers. It's the same digital service... I think they are skimming money and trying to cover it up with "taxes" |
| #29KentinalOct 14, 2008 19:22:31 | Are there states in the US which do not charge sales tax? If so, why don't all of the payment facilitation providers set up shop there - surely they then have a competitive advantage as companies can use their services without some of their customers having to pay extra. US tax structure is diverse, one should remember that in effect the US is a republic of several state (Nations) that have ceded some authority to the Federal Government. The tax structure of each of the many states vary, most have a sales tax, some have a gross receipts tax, all have a land tax, some have a personal property tax, most have an income tax. Going to a state with lower or no sales tax could result in paying higher other taxes, also there is issue of location, things like labour costs, access to shipping routes (Yes this applies even to the Internet, closer to truck line the better, less data packages lost) and so on. Location based on just taxes does not exist, taxes are just of one of many factors considered. |
| #30pedrOct 14, 2008 19:23:04 | Here's a September 07 item on VAT and Second Life: http://virtuallyblind.com/2007/09/27/european-vat-second-life/ If Blizzard isn't charging European subscribers VAT, it is probably not complying with the EU law - and, technically, European WoW subscribers should contact their revenue services and pay the VAT anyway. Obviously this doesn't happen, and no-one is going to quibble about those values, though the system does exist (primarily, I imagine, as VAT isn't actually a sales tax, but a transaction tax: b2b transactions are liable for VAT just as much as business to consumer ones). |
| #31pedrOct 14, 2008 19:26:41 | Location based on just taxes does not exist, taxes are just of one of many factors considered. True ... but what we're discussing here is the legal location of a provider of electronic services. All they need are some computers - so while cost-of-living, availability of labour, and personal and corporation tax systems will impact the choice of location, the ability to offer your customers a simple system which won't annoy residents of a particular state would seem to be an advantage! |
| #32KentinalOct 14, 2008 19:31:22 | This is very odd seeing as how theres no tax for MMO customers. It's the same digital service... It appears unlikely skimming is occurring, though that could be checked on quickly. Depending on sales volume a report will be filed in at least 3 months and large volume requires more often reporting and payment. If in fact Digital River does sell for MMO customers in the same location and not charging tax I suspect two possible reasons. 1) ID is not registered by address so Digital River has no idea it is being sold in state, thus do not have enough knowledge to collect the tax. 2) MMO is not subject to tax. Oh there can be other reasons as well. |
| #33KentinalOct 14, 2008 19:52:41 | True ... but what we're discussing here is the legal location of a provider of electronic services. All they need are some computers - so while cost-of-living, availability of labour, and personal and corporation tax systems will impact the choice of location, the ability to offer your customers a simple system which won't annoy residents of a particular state would seem to be an advantage! About 5 states do not impose a sales tax, IAE it is not just computers, they can be contracted out- It is computers and employees in the same state that trigger sales tax charge. List of state sales tax rates, if any http://www.taxadmin.org/fta/rate/sales.html however the site does indicate at times local (smaller municipalities, like cities and counties) sales tax applies. |
| #34john_paul_stoddardOct 14, 2008 20:18:35 | Various Tax laws apply for Point of Sale(In Person), Electronic (Online), and Mail order. If point of Sale is made in person then Local and Sate Taxes apply for mail order or online If Point of Sale (Electronic or Mail Order) and destinations are in the same City then Local and State State Sales apply. If Point of Sale and Destinations are in the same State then only State Taxes Apply If Point of Sale and Destination are not in the Same State then No Taxes are imposed.. As for Out of Country..Everyone's quess is as good as anothers.. |
| #35aberzanzoraxOct 14, 2008 20:54:20 | I guess I thought that since I didn't live in Washington, I wasn't in a point of sale/destination issue... SURPRISE Aberzanzorax! Minnesota=D&Di!!!! Who knew? ![]() |
| #36crimson_lancerOct 14, 2008 21:37:10 | UGH. I won't be taxed anything extra, personally, but it just feels very unfair to charge 15% extra for an intangible service. I'm fairly certain plumbers don't charge a 15% tax in Minnesota, but hey! Maybe I'm totally wrong, and it's just state policy or something. ![]() |
| #37pedrOct 14, 2008 22:28:44 | There's no guarantee that MN residents are paying 15% - that's the European Union VAT level for electronic services. A plumber hired in the UK adds 17.5% VAT to what he charges - that's our level of transaction tax for most goods and services, so actually this tax is lower than purely internal taxation. The EU likes VAT. I am not entirely sure why, but I think part of it is because some member states particularly like VAT, and wide imbalances in tax rates distort the internal market - we don't like one state's government being able to boost its businesses by charging vastly lower tax rates than other states. |
| #38KentinalOct 14, 2008 23:04:22 | There's no guarantee that MN residents are paying 15% - that's the European Union VAT level for electronic services. Until a mod complains about taxes (or discussion about them) I reply. The MN sales tax is listed in link I provided in prior post, the state tax rate was not 15 percent. Local taxes if and city or county has them will likely be added if you live in such a place. VAT (Value Added Tax) is in some ways just a sales tax, however I have seen claims that the VAT can get applied many times. Manufacturer to Wholesaler, Wholesaler to Retailer, Retailer to Customer. The theory I guess the item becomes more valuable because somebody wants to buy and sell it. I do know the US apparently considered such a tax, however it did not go far. I am uncertain on how the EU and member nations use the VAT. Clearly some items can be treated at different rates then others. One big reason to like VAT is that is where the money flows, people need to buy things. Companies can go off shore to make things. Rich people do not need to spend money. Now a VAT on Investment sales would be interesting, because that is where the real money (on paper) is. |
| #39pedrOct 15, 2008 5:58:47 | I've probably dragged this off-topic, for which I apologise. My latest post began primarily as a response to Crimson Lancer to try to clarify that 15% was what I was being charged, and that residents of those US states who have to pay sales tax on subscriptions are probably going to be charged a lower rate - European levels of VAT tending (I believe) to be higher than US levels of sales tax. I started this thread because I was unaware of the requirement to pay VAT on my subscription (primarily because it wasn't mentioned anywhere on the payment screen!) I can't blame WotC for policies of the European Union, nor for its payment processing company complying with the law! |
| #40aberzanzoraxOct 15, 2008 7:24:57 | But, say, had they chosen a different company, you'd be saving that 15%. And, no, I wouldn't have to pay 15%, it'd be Minnesota sales tax... AGAIN, though, had they chosen a different company (and maybe done a bit more research to do so), I wouldn't have to pay that. It really encourages those of us stateside with friends in non taxed states to all get a single account for our group and just share it. (Not that the cost alone doesn't do that)...plus the lack of insider features that allow actual game play.... |
| #41pedrOct 15, 2008 7:46:39 | I would have to pay that 15% to any company which is complying with EU law. Any company taking payment for electronic services form consumers in the EU should be collecting VAT; that some don't suggests that they are ignorant of the law or deliberately flaunting it. Technically I'd also be evading tax by not paying the VAT in any case, though no-one is going to care about that. I agree with you regarding the US, though. |
| #42-ArryOct 15, 2008 13:22:05 | I am sure that no-one is skimming money and not paying taxes; with VAT at least. The powers of VATmen are just out of this world. For a start in the EU they have a 'statutory right of entry' to your home and/or business, they don't need a search warrant. No-one, believe me NO-ONE mucks about with the VATmen! |
| #43Kensan_OniOct 15, 2008 13:33:16 | Nevermind... It's a different thing... |