DDI won't let me cancel please help!

Post/Author/DateTimePost
#1

Rerednaw

Jun 26, 2010 16:44:28
No help, no FAQ, no contact, nor appropriate forum listed under DDI or anywhere on this page so asking the question here.  Apologies if this should be moved somewhere else, no links here to use. 

I am unable to cancel the DDI subscription.  I keep getting:

Server Error

Error:


We are unable to perform the selected action. We apologize for the inconvenience.


Error Number:  SIT_000002


As this will auto-bill my credit card, show of canceling my card, what can I do?

Thanks!
#2

calronmoonflower

Jun 26, 2010 18:39:15

Well, clearing your cookies and deleting your temporary internet files sometimes clears up errors.

This link might work: accounts.wizards.com if you couldn't get another one to work.

E-mailing Customer Service or Digital Rivers' version could also work.