Dragon 381 Download Issue Link Not Working - Downloaded from the Wizards Community, all coding removed by Solauren

Dragon 381 Download Issue Link Not Working

Post/Author/DateTime Post
#1
Falen
Nov 29, 2009 23:29:35 This seems to happen quite often. The link to download the whole issue is not working.
#2
mjaker
Nov 29, 2009 23:43:50 I'm having the same issue with the latest Dungeon as well...
#3
Dragon9
Nov 30, 2009 0:37:29 Considering your posts are not long after midnight eastern time, it's possible that the link went up on the website but the file is not yet in place to download.

Most of these complaints seem to come from folks trying to download an article or an issue file right after midnight. Be patient, it'll turn up.
#4
Silver_Blaze
Nov 30, 2009 6:12:04 It is 6 AM CST, still no issues.

EDIT: The next content calendar is also not up yet.
#5
Dragon9
Nov 30, 2009 8:41:31 Now it's worthwhile to complain. (I just checked and it's not there @ 9:41 am)
#6
darth_azalin
Nov 30, 2009 12:56:45 still not hear at 1 pm cst.

Can we get an ETA or is that too much to ask for. Since you already have our monies I can see not providing service is meaningless to you.
#7
Huscarl
Nov 30, 2009 13:15:23
They're up now. The link "wasn't working" because there simply was nothing to link to. All of our typesetters were already gone for the holiday last week when the issues were ready to be composited, and we had to wait for them to come back this morning to get the work done. We apologize for the inconvenience.

Steve
#8
aldenio
Dec 05, 2009 10:40:58 My link for Dragon 381 still isn't working for me. I go to the page, the image is not present and the links are all grayed out.
#9
pcwspunkmaster
Dec 06, 2009 20:28:00
My link for Dragon 381 still isn't working for me. I go to the page, the image is not present and the links are all grayed out.

Seconded.
#10
pedro_martinez
Dec 08, 2009 15:27:29 It's 12/8/2009 here in Spain, and nothing yet. Please, we need a solution.

Thanks.
#11
Alphastream
Dec 10, 2009 18:36:29 Did the policy change to only allow downloads of the latest issue? I can't seem to get Dragon 380 or the last two Dungeons.
#12
Huscarl
Dec 11, 2009 13:26:37
Have any of these problems persisted? The files are on all the servers and the links are correct. If something is consistently not downloading, then there's a problem in entitlements somewhere, but we're not experiencing it here at all.

Steve
#13
Shroomy
Dec 11, 2009 13:30:28 I'm not having any issues (using IE8 btw, if that helps) and I went back to the Issue 379 ToC via the Issue Archives.
#14
Alphastream
Dec 11, 2009 14:55:28 Working for me today, was not yesterday.

Also, for what it is worth, I always have the hardest time finding how to get to the issue archive. It would be nice to have a constant link on the right.
#15
Shroomy
Dec 11, 2009 15:28:06
Working for me today, was not yesterday.

Also, for what it is worth, I always have the hardest time finding how to get to the issue archive. It would be nice to have a constant link on the right.

From the main D&D page, if you click on Player or Dungeon Master links, you'll see a menu at the top right side of the page called "Player Links" or "Dungeon Master Links." The link to the respective magazine archive are always under that menu (though they both go to the same place, just different tabs).
#16
Alphastream
Dec 11, 2009 15:38:18 I think I generally am somewhere else, and then click on the D&D Tool Box link for Dragon or Dungeon. This takes me to the main page, but does not have the upper right box with links for current issue archive - it has the ones for "Tools Links". That has Dragon Magazine as a link, but that is the same link where I already am. It should instead be the archive link, I think, which would then be useful. Or, the whole Tools Links should change to be Magazine Links, as it finally does when I go to the current issue.

I'll probably remember this now that I've written it out, but I am sure others are having this disconnect.

Thanks for all the good work!
#17
usmc
Dec 30, 2009 11:19:08

Have any of these problems persisted? The files are on all the servers and the links are correct. If something is consistently not downloading, then there's a problem in entitlements somewhere, but we're not experiencing it here at all.

Steve

Steve,

Still can't download the November Compilations for either Dungeon or Dragon.

Post/Author/DateTime	Post
#1 Falen Nov 29, 2009 23:29:35	This seems to happen quite often. The link to download the whole issue is not working.
#2 mjaker Nov 29, 2009 23:43:50	I'm having the same issue with the latest Dungeon as well...
#3 Dragon9 Nov 30, 2009 0:37:29	Considering your posts are not long after midnight eastern time, it's possible that the link went up on the website but the file is not yet in place to download. Most of these complaints seem to come from folks trying to download an article or an issue file right after midnight. Be patient, it'll turn up.
#4 Silver_Blaze Nov 30, 2009 6:12:04	It is 6 AM CST, still no issues. EDIT: The next content calendar is also not up yet.
#5 Dragon9 Nov 30, 2009 8:41:31	Now it's worthwhile to complain. (I just checked and it's not there @ 9:41 am)
#6 darth_azalin Nov 30, 2009 12:56:45	still not hear at 1 pm cst. Can we get an ETA or is that too much to ask for. Since you already have our monies I can see not providing service is meaningless to you.
#7 Huscarl Nov 30, 2009 13:15:23	They're up now. The link "wasn't working" because there simply was nothing to link to. All of our typesetters were already gone for the holiday last week when the issues were ready to be composited, and we had to wait for them to come back this morning to get the work done. We apologize for the inconvenience. Steve
#8 aldenio Dec 05, 2009 10:40:58	My link for Dragon 381 still isn't working for me. I go to the page, the image is not present and the links are all grayed out.
#9 pcwspunkmaster Dec 06, 2009 20:28:00	My link for Dragon 381 still isn't working for me. I go to the page, the image is not present and the links are all grayed out. Seconded.
#10 pedro_martinez Dec 08, 2009 15:27:29	It's 12/8/2009 here in Spain, and nothing yet. Please, we need a solution. Thanks.
#11 Alphastream Dec 10, 2009 18:36:29	Did the policy change to only allow downloads of the latest issue? I can't seem to get Dragon 380 or the last two Dungeons.
#12 Huscarl Dec 11, 2009 13:26:37	Have any of these problems persisted? The files are on all the servers and the links are correct. If something is consistently not downloading, then there's a problem in entitlements somewhere, but we're not experiencing it here at all. Steve
#13 Shroomy Dec 11, 2009 13:30:28	I'm not having any issues (using IE8 btw, if that helps) and I went back to the Issue 379 ToC via the Issue Archives.
#14 Alphastream Dec 11, 2009 14:55:28	Working for me today, was not yesterday. Also, for what it is worth, I always have the hardest time finding how to get to the issue archive. It would be nice to have a constant link on the right.
#15 Shroomy Dec 11, 2009 15:28:06	Working for me today, was not yesterday. Also, for what it is worth, I always have the hardest time finding how to get to the issue archive. It would be nice to have a constant link on the right. From the main D&D page, if you click on Player or Dungeon Master links, you'll see a menu at the top right side of the page called "Player Links" or "Dungeon Master Links." The link to the respective magazine archive are always under that menu (though they both go to the same place, just different tabs).
#16 Alphastream Dec 11, 2009 15:38:18	I think I generally am somewhere else, and then click on the D&D Tool Box link for Dragon or Dungeon. This takes me to the main page, but does not have the upper right box with links for current issue archive - it has the ones for "Tools Links". That has Dragon Magazine as a link, but that is the same link where I already am. It should instead be the archive link, I think, which would then be useful. Or, the whole Tools Links should change to be Magazine Links, as it finally does when I go to the current issue. I'll probably remember this now that I've written it out, but I am sure others are having this disconnect. Thanks for all the good work!
#17 usmc Dec 30, 2009 11:19:08	Have any of these problems persisted? The files are on all the servers and the links are correct. If something is consistently not downloading, then there's a problem in entitlements somewhere, but we're not experiencing it here at all. Steve Steve, Still can't download the November Compilations for either Dungeon or Dragon.