Error message on install: Unable to Contact Network - Downloaded from the Wizards Community, all coding removed by Solauren

Error message on install: Unable to Contact Network

Post/Author/DateTime Post
#1
Mock
Apr 24, 2010 16:02:03 Attempting to reinstall the CB, I get the message "Unable to Contact Network" when I start the DDI_CB executable.

It seems straightforward enough, but I wanted to see if this could be taken at face value (e.g., "DDI is currently unavailable so you can't download any of the software"), or is this an error that actually could means something else. I have opened a hole in the firewall for the installer (just in case) and I've run it both as Administrator and without elevated permissions.

Thoughts? Should I just go away and come back later? Thanks.
#2
nephelim
Apr 24, 2010 17:24:28 I just ran into the same error... never had that happen before. Considering you posed an hour before I did, and you are the only post I can find with that error message, perhaps its legit.
#3
Mock
Apr 24, 2010 17:32:46 Yeah, sounds like it. I was just curious if anyone had found that to mean something else (like, "You have already used up your downloads") or something weird like that.
#4
Grinning-Oni
Apr 24, 2010 23:11:41 Just purchased a subscription and attempted to download the CB and got the exact same error. I'm currently in South Korea and worried that maybe it is being blocked for some reason.

[edit: And now it's working. Yay.]
#5
Mock
Apr 25, 2010 6:16:08 Glad it's working for somebody! I'm still getting the same message here (I'm in the US), unfortunately.

Ah, wait...I decided to try hitting "continue download" over and over again (awesome troubleshooting technique, eh?) and on one of those times it got through.
#6
epsilontheta
Apr 25, 2010 12:32:15 I have the exact same issue! I suggest we wait for the Weekend to swoosh by and see if Monday brings any improvements to the situation.
#7
mustaphaleek
Apr 25, 2010 15:59:15 Having a similar problem. Windows did its usual trick of falling on its own sword. Restored my system, updated .net frameworks etc, now i get the same message as you guys. Good job i still have pen & paper character sheets.
#8
mustaphaleek
Apr 25, 2010 16:33:56 Aha download the .net framework program from pindersoft - free. It checks what .net framework you are using. Now we are re-installing without problem.
#9
epsilontheta
Apr 26, 2010 5:46:03
Aha download the .net framework program from pindersoft - free. It checks what .net framework you are using. Now we are re-installing without problem.

.Net was not the issue. The problemresolved itself for me and now it is downloading properly. I guess they had some server problems over the weekend.

Post/Author/DateTime	Post
#1 Mock Apr 24, 2010 16:02:03	Attempting to reinstall the CB, I get the message "Unable to Contact Network" when I start the DDI_CB executable. It seems straightforward enough, but I wanted to see if this could be taken at face value (e.g., "DDI is currently unavailable so you can't download any of the software"), or is this an error that actually could means something else. I have opened a hole in the firewall for the installer (just in case) and I've run it both as Administrator and without elevated permissions. Thoughts? Should I just go away and come back later? Thanks.
#2 nephelim Apr 24, 2010 17:24:28	I just ran into the same error... never had that happen before. Considering you posed an hour before I did, and you are the only post I can find with that error message, perhaps its legit.
#3 Mock Apr 24, 2010 17:32:46	Yeah, sounds like it. I was just curious if anyone had found that to mean something else (like, "You have already used up your downloads") or something weird like that.
#4 Grinning-Oni Apr 24, 2010 23:11:41	Just purchased a subscription and attempted to download the CB and got the exact same error. I'm currently in South Korea and worried that maybe it is being blocked for some reason. [edit: And now it's working. Yay.]
#5 Mock Apr 25, 2010 6:16:08	Glad it's working for somebody! I'm still getting the same message here (I'm in the US), unfortunately. Ah, wait...I decided to try hitting "continue download" over and over again (awesome troubleshooting technique, eh?) and on one of those times it got through.
#6 epsilontheta Apr 25, 2010 12:32:15	I have the exact same issue! I suggest we wait for the Weekend to swoosh by and see if Monday brings any improvements to the situation.
#7 mustaphaleek Apr 25, 2010 15:59:15	Having a similar problem. Windows did its usual trick of falling on its own sword. Restored my system, updated .net frameworks etc, now i get the same message as you guys. Good job i still have pen & paper character sheets.
#8 mustaphaleek Apr 25, 2010 16:33:56	Aha download the .net framework program from pindersoft - free. It checks what .net framework you are using. Now we are re-installing without problem.
#9 epsilontheta Apr 26, 2010 5:46:03	Aha download the .net framework program from pindersoft - free. It checks what .net framework you are using. Now we are re-installing without problem. .Net was not the issue. The problemresolved itself for me and now it is downloading properly. I guess they had some server problems over the weekend.