Post/Author/DateTime	Post
#1 dfp222 Jul 02, 2009 8:12:29	Hey everyone, I was wondering if there would be anyway to contact wizards to request more updates for the builder. My situation is basically that I have been forced to screw around with vista because the character builder would 'stop working'. I was pretty much forced to reinstall it a few times. I think I have the problem fixed, it's just now I don't have any updates left. I run the builder on a few computers, so the 5 a month limit doesn't give much room for error when a system crashes or something =S
#2 subsistcyber Jul 02, 2009 8:34:18	Next update is on the 7th; can't wait?
#3 dfp222 Jul 02, 2009 8:42:22	Well, it's a new clean install of it on my laptop, so it's only the basic one. I'm just saying. But do you mean you get 5 more updates on the 7th? I'm not sure when they are granted.
#4 subsistcyber Jul 02, 2009 8:43:22	Yup. Every month = 5 updates.
#5 subsistcyber Jul 02, 2009 8:52:16	If you can't wait you can always try contacting customer service, but they might not answer 'til after the 7th anyways. They got a long weekend ahead.
#6 dfp222 Jul 02, 2009 9:00:20	Yeah, I think it can wait until then. I wasn't quite sure when they were granted, so now i know you get the 5 every time the CB updates. So yeah, guess I'll wait.
#7 mudbunny Jul 02, 2009 9:13:47	Yeah, basically the update counter resets every time there is a new update to the compendium/Character Builder.