FEEDBACK - LOGIN ISSUES

Post/Author/DateTimePost
#1

_radagast__dup

Dec 16, 2008 21:04:23
Why does D&D Insider keep logging me out after a minor amount of inactivity??? This is not SUCH a big deal during regular browsing of magazines and whatnot, but during a session... It is unsatisfactory. I should have to log into D&D Insider ONCE during a session of D&D. Specifically, I am speaking about the D&D Compendium. This tool is a pain in the ass to use during a session if I have to keep logging in and out. Re-opening the damn separate window (see below). And, then resuming use...

Also, why can't I log into Insider THROUGH the Compendium window?? Sometimes I play where there is no internet connection, but my mobile can access the internet... But guess what? I can't log into Insider or the Compendium. There is only a link to "Sign Up" for Insider. Been there, done that. Now, I need to be able to "Or, if you are already an subscriber - login here".

This may seem like minor quibbles, but these login issues make the functionality of D&D Insider during an actual session a nightmare. And, it's just frustrating logging in four times during a simple visit to the site for an hour... I don't know if Insider is designed this way, so that you are logged out after a small amount of time, but please amend this.

Thank you.

Sorry for the RANT format.
#2

seTiny

Dec 16, 2008 21:14:52
It will log you out after 30 minutes of inactivity.

This is not the first time this has come up and I know they are aware of it (especially with the annoyances of the Compendium window). I've poked mudbunny about it so that he can find out what the status is.