Can't get new members signed up. - Downloaded from the Wizards Community, all coding removed by Solauren

Can't get new members signed up.

Post/Author/DateTime Post
#1
D-Mar
Nov 14, 2008 16:07:05 It seems that my reporting a game is not creating web accounts for new RPGA members. I reported two games and for each game it had me fill in the RPGA number and then first and last name. I did so and reported. I had the player try to log in with the default password from the FAQ and he could not log in.

What am I doing wrong?
#2
monad
Nov 14, 2008 20:10:58 I'm having that problem as well. It's only into the third week since my RPGA card info was sent in, so I don't expect that to be processed yet. However, two of the three events I've been in have been processed, and yet neither of the "default passwords" listed in the FAQ work.

Since I can't access my account to turn on access to the rewards program, I'm starting to get vaguely concerned that I'm going to lose the points I've accumulated (or at least should be accumulating) so far. Not to mention I can't take the DM test and get moving on starting the group I've been planning.
#3
WolfStar76
Nov 14, 2008 21:36:16 At this point, any memberships that aren't DCI cards with the scratch-off panel are problematic.

If they're RPGA cards with less than 10-digits, simply throw them away. They don't work.

If they're RPGA cards with 10 digits, or DCI cards without scratch-off panels, they won't be entered until they're received and entered by WotC.

You can always try contacting the WPN directly (www.wizards.com/customerservice) and ask them to activate your account, but I've heard mixed tales as to the success of that.
#4
Sartredes
Nov 17, 2008 10:37:04 As WolfStar76 said, you can try contacting customer service to see if they will activate your account and provide you a password (it will not be the "default" password). I did this recently (early last week) and they did.

There was some initial oddness with my CS activated account though. A DM for an event I played in after Gen Con (where I obtained my RPGA number) told me he was having a problem entering the adventure results for my account (which used LFR character #2). Apparently he would type in my RPGA # and it would still ask for the my first and last name, which usually means the membership hadn't been processed yet. He had this problem with another player as well. I had logged in early last week and created a second character in my account, but he couldn't see it later in that week to apply the results to. I played in another adventure this past weekend and asked him to try to log that previous adventure again this week. Apparently it worked this time because I see the adventure logged for that character. Hopefully there will not be a similar problem with my account in the future.
#5
zachmitchl
Nov 22, 2008 11:27:39 I'm having the same problem. I signed up for an account online and whenever I report events I have to enter my first and last name even though my account is activated and I am able to sanction events. I've contacted customer service, they requested I send a screenshot of what happens. I haven't reported an event since they requested a screenshot so I'll see what they say when I send them the screenshot.

Post/Author/DateTime	Post
#1 D-Mar Nov 14, 2008 16:07:05	It seems that my reporting a game is not creating web accounts for new RPGA members. I reported two games and for each game it had me fill in the RPGA number and then first and last name. I did so and reported. I had the player try to log in with the default password from the FAQ and he could not log in. What am I doing wrong?
#2 monad Nov 14, 2008 20:10:58	I'm having that problem as well. It's only into the third week since my RPGA card info was sent in, so I don't expect that to be processed yet. However, two of the three events I've been in have been processed, and yet neither of the "default passwords" listed in the FAQ work. Since I can't access my account to turn on access to the rewards program, I'm starting to get vaguely concerned that I'm going to lose the points I've accumulated (or at least should be accumulating) so far. Not to mention I can't take the DM test and get moving on starting the group I've been planning.
#3 WolfStar76 Nov 14, 2008 21:36:16	At this point, any memberships that aren't DCI cards with the scratch-off panel are problematic. If they're RPGA cards with less than 10-digits, simply throw them away. They don't work. If they're RPGA cards with 10 digits, or DCI cards without scratch-off panels, they won't be entered until they're received and entered by WotC. You can always try contacting the WPN directly (www.wizards.com/customerservice) and ask them to activate your account, but I've heard mixed tales as to the success of that.
#4 Sartredes Nov 17, 2008 10:37:04	As WolfStar76 said, you can try contacting customer service to see if they will activate your account and provide you a password (it will not be the "default" password). I did this recently (early last week) and they did. There was some initial oddness with my CS activated account though. A DM for an event I played in after Gen Con (where I obtained my RPGA number) told me he was having a problem entering the adventure results for my account (which used LFR character #2). Apparently he would type in my RPGA # and it would still ask for the my first and last name, which usually means the membership hadn't been processed yet. He had this problem with another player as well. I had logged in early last week and created a second character in my account, but he couldn't see it later in that week to apply the results to. I played in another adventure this past weekend and asked him to try to log that previous adventure again this week. Apparently it worked this time because I see the adventure logged for that character. Hopefully there will not be a similar problem with my account in the future.
#5 zachmitchl Nov 22, 2008 11:27:39	I'm having the same problem. I signed up for an account online and whenever I report events I have to enter my first and last name even though my account is activated and I am able to sanction events. I've contacted customer service, they requested I send a screenshot of what happens. I haven't reported an event since they requested a screenshot so I'll see what they say when I send them the screenshot.