Data messed up - Downloaded from the Wizards Community, all coding removed by Solauren

Data messed up

Post/Author/DateTime Post
#1
festivus
Oct 30, 2008 9:58:54 Every time I sanction a gameday at the FLGS I get someone else's phone number and email address. Can someone contact me to get this fixed as players call the number or email the person and it's rather frustrating for them.

mailto:jzack@unex.ucla.edu

Many thanks
#2
pedr
Oct 30, 2008 13:00:50 This forum is not monitored for customer service requests, as far as I know, and it sounds like something has got mixed up in the DCI database of locations.

If I were you, I'd email [email]dci@wizards.com[/email] and explain what's going on, as they should be able to fix it!
#3
WolfStar76
Oct 30, 2008 14:03:48 And I'd suggest filing a formal customer service request over at http://wizards.custhelp.com
#4
JohnduBois
Oct 30, 2008 18:09:44
Every time I sanction a gameday at the FLGS I get someone else's phone number and email address. Can someone contact me to get this fixed as players call the number or email the person and it's rather frustrating for them.

mailto:jzack@unex.ucla.edu

Many thanks

I had a similar issue with WitR sanctioning - the normal coordinator at the store was cited as the e-mail and phone number. After a week of e-mails back and forth (and having to take multiple screenshots to prove a problem existed), I got: "Yep, that's a problem. We don't know how to fix it."

Post/Author/DateTime	Post
#1 festivus Oct 30, 2008 9:58:54	Every time I sanction a gameday at the FLGS I get someone else's phone number and email address. Can someone contact me to get this fixed as players call the number or email the person and it's rather frustrating for them. mailto:jzack@unex.ucla.edu Many thanks
#2 pedr Oct 30, 2008 13:00:50	This forum is not monitored for customer service requests, as far as I know, and it sounds like something has got mixed up in the DCI database of locations. If I were you, I'd email [email]dci@wizards.com[/email] and explain what's going on, as they should be able to fix it!
#3 WolfStar76 Oct 30, 2008 14:03:48	And I'd suggest filing a formal customer service request over at http://wizards.custhelp.com
#4 JohnduBois Oct 30, 2008 18:09:44	Every time I sanction a gameday at the FLGS I get someone else's phone number and email address. Can someone contact me to get this fixed as players call the number or email the person and it's rather frustrating for them. mailto:jzack@unex.ucla.edu Many thanks I had a similar issue with WitR sanctioning - the normal coordinator at the store was cited as the e-mail and phone number. After a week of e-mails back and forth (and having to take multiple screenshots to prove a problem existed), I got: "Yep, that's a problem. We don't know how to fix it."