Post/Author/DateTime	Post
#1 florastar Jun 16, 2008 15:53:02	How can they become activated? I sent in the event completely, and their numbers are in the system, but the default password isn't working. Help?
#2 pedr Jun 16, 2008 18:28:55	This is very unclear. If it has been more than a week, I'd try getting them to contact customer service (http://wizards.custhelp.com) - it used to be that as soon as a number was entered into the reporting system the membership was active. Now it seems to sometimes work like that and sometimes not work like that. If customer service can't help the individual player, I'd contact them as senior GM and provide all the information on the membership card and ask them to make sure it's activated.