Questions from a newb herald - Downloaded from the Wizards Community, all coding removed by Solauren

Questions from a newb herald

Post/Author/DateTime Post
#1
kadaj13
May 28, 2009 4:42:46 If one of my players already played LFR:CORE1-1, can he play it again with the same character?

Another thing: I told my players that I'll be running a sanctioned event a week before so that they can invite more players. During the event, I found out that only two (of the eight) players have a DCI number!

I know I'm supposed to email their personal info to the customer service, but which topic do I choose for that? o_0;

Also, I read somewhere in the forums that I can order membership cards before an event. Who do I contact for these?

sorry for teh newb questions, but we've all got to start somewhere right?
#2
kenobi65
May 28, 2009 9:08:03
If one of my players already played LFR:CORE1-1, can he play it again with the same character?

No. He can play it again, but he'd have to do so with a different character.
#3
gc1ceo
May 28, 2009 13:11:13 There is a event in event sanctioning under WPN Play Materials to get more cards I believe, I think thats preferred method for doing it. Otherwise email [email]dci@wizards.com[/email] and request more cards. They usually send in packs of 25 so they'll probably be enough for a while for you. At this point I get replenished just from the ones I get with game days and such.
#4
pedr
May 28, 2009 13:34:31 [email]dci@wizards.com[/email] is no longer active.

To contact customer services - who can contact the DCI/RPGA staff for you - use the 'Email Us' tab at www.wizards.com/customerservice
#5
kmack
May 28, 2009 18:52:05 Unfortunately, when I try to follow the 'Email Us' link, I get the following error:
A technical error has occurred. Please close your browser and try again.

Tried from several browsers. Does anybody know whether the support system is up right now? (Hoping to be able to get a set of cards for players before June 7)

Thanks!
#6
gc1ceo
May 28, 2009 22:19:37 It takes 2-3 weeks I think to get a set of cards, in theory you could run the game and hand out cards when you get them then report it after that point assuming it isn't too long before you get your cards. If you lived near me, I'd be happy to give ya some *grins*.
#7
kadaj13
May 28, 2009 22:20:02 @kenobi

thanks

@thread

It takes a few weeks before US Mail gets here (I live from the Philippines, GMT+8).. which means I can't report the event until it arrives does reporting events have a deadline/time limit?

@kmack

it works just fine from here. using g.chrome.2

@another question

about LFR regions, can we play in other regions or are we restricted in Dragon Coast & Core adventures only?
#8
kmack
May 29, 2009 1:41:48 Hmmm. Still getting the error, running Chrome 2.0.172.28, with a clean cache, and on Firefox 3.0.10, clear cache. I'm able to get to the Update user information page , but following the Wizards help system link takes me to the error page at https://accounts.gleemax.com/UserRegistration/MessageForm.aspx?aspxerrorpath=/Help/RightNow.aspx. Don't know.

I'll poke around and see if there's a thread for website issues - don't want to hijack this thread with a browser problem. Thanks anyway!
#9
pedr
May 29, 2009 4:22:32 There is a known issue in some users' wizards.com accounts which prevents them accessing the 'Email Us' tab. Customer Service reps are watching this thread: http://forums.gleemax.com/showthread.php?t=1133626 and dealing with people's problems if posted there. Hope they can sort it out for you!

If you are in the Philippines, try contacting this person: [email]sinclair.yuen@wizards.com[/email] (see http://www.wizards.com/default.asp?x=dci/sanction/tocontact for RPGA/DCI/WPN contacts outside the americas.)

There are no geographically-based restrictions on which LFR adventures you can play.
#10
christopher_rowe
May 29, 2009 7:44:28 I ordered cards a couple of weeks ago through my DCI account. Just click event sanctioning, then choose Wizard Plays Network materials. Choose "Membership Card Request" from the drop down menu (it's the only choice, at least for me it was) and just follow along.

Mine arrived at my house in Kentucky via FedEx in four working days.
#11
tancread
May 29, 2009 9:42:09
@kenobi

@another question

about LFR regions, can we play in other regions or are we restricted in Dragon Coast & Core adventures only?

You can play adventures from any region. Regions are just organizational now and have no bearing on adventure play.
#12
kmack
May 29, 2009 11:56:37
I ordered cards a couple of weeks ago through my DCI account. Just click event sanctioning, then choose Wizard Plays Network materials. Choose "Membership Card Request" from the drop down menu (it's the only choice, at least for me it was) and just follow along.

Mine arrived at my house in Kentucky via FedEx in four working days.

Thanks for that tip Christopher!
Other forum posts had indicated that we had to order cards through the customer service Email Us link - I completely missed the materials link, but it seems to have worked when I tried it.

Post/Author/DateTime	Post
#1 kadaj13 May 28, 2009 4:42:46	If one of my players already played LFR:CORE1-1, can he play it again with the same character? Another thing: I told my players that I'll be running a sanctioned event a week before so that they can invite more players. During the event, I found out that only two (of the eight) players have a DCI number! I know I'm supposed to email their personal info to the customer service, but which topic do I choose for that? o_0; Also, I read somewhere in the forums that I can order membership cards before an event. Who do I contact for these? sorry for teh newb questions, but we've all got to start somewhere right?
#2 kenobi65 May 28, 2009 9:08:03	If one of my players already played LFR:CORE1-1, can he play it again with the same character? No. He can play it again, but he'd have to do so with a different character.
#3 gc1ceo May 28, 2009 13:11:13	There is a event in event sanctioning under WPN Play Materials to get more cards I believe, I think thats preferred method for doing it. Otherwise email [email]dci@wizards.com[/email] and request more cards. They usually send in packs of 25 so they'll probably be enough for a while for you. At this point I get replenished just from the ones I get with game days and such.
#4 pedr May 28, 2009 13:34:31	[email]dci@wizards.com[/email] is no longer active. To contact customer services - who can contact the DCI/RPGA staff for you - use the 'Email Us' tab at www.wizards.com/customerservice
#5 kmack May 28, 2009 18:52:05	Unfortunately, when I try to follow the 'Email Us' link, I get the following error: A technical error has occurred. Please close your browser and try again. Tried from several browsers. Does anybody know whether the support system is up right now? (Hoping to be able to get a set of cards for players before June 7) Thanks!
#6 gc1ceo May 28, 2009 22:19:37	It takes 2-3 weeks I think to get a set of cards, in theory you could run the game and hand out cards when you get them then report it after that point assuming it isn't too long before you get your cards. If you lived near me, I'd be happy to give ya some grins.
#7 kadaj13 May 28, 2009 22:20:02	@kenobi thanks @thread It takes a few weeks before US Mail gets here (I live from the Philippines, GMT+8).. which means I can't report the event until it arrives does reporting events have a deadline/time limit? @kmack it works just fine from here. using g.chrome.2 @another question about LFR regions, can we play in other regions or are we restricted in Dragon Coast & Core adventures only?
#8 kmack May 29, 2009 1:41:48	Hmmm. Still getting the error, running Chrome 2.0.172.28, with a clean cache, and on Firefox 3.0.10, clear cache. I'm able to get to the Update user information page , but following the Wizards help system link takes me to the error page at https://accounts.gleemax.com/UserRegistration/MessageForm.aspx?aspxerrorpath=/Help/RightNow.aspx. Don't know. I'll poke around and see if there's a thread for website issues - don't want to hijack this thread with a browser problem. Thanks anyway!
#9 pedr May 29, 2009 4:22:32	There is a known issue in some users' wizards.com accounts which prevents them accessing the 'Email Us' tab. Customer Service reps are watching this thread: http://forums.gleemax.com/showthread.php?t=1133626 and dealing with people's problems if posted there. Hope they can sort it out for you! If you are in the Philippines, try contacting this person: [email]sinclair.yuen@wizards.com[/email] (see http://www.wizards.com/default.asp?x=dci/sanction/tocontact for RPGA/DCI/WPN contacts outside the americas.) There are no geographically-based restrictions on which LFR adventures you can play.
#10 christopher_rowe May 29, 2009 7:44:28	I ordered cards a couple of weeks ago through my DCI account. Just click event sanctioning, then choose Wizard Plays Network materials. Choose "Membership Card Request" from the drop down menu (it's the only choice, at least for me it was) and just follow along. Mine arrived at my house in Kentucky via FedEx in four working days.
#11 tancread May 29, 2009 9:42:09	@kenobi @another question about LFR regions, can we play in other regions or are we restricted in Dragon Coast & Core adventures only? You can play adventures from any region. Regions are just organizational now and have no bearing on adventure play.
#12 kmack May 29, 2009 11:56:37	I ordered cards a couple of weeks ago through my DCI account. Just click event sanctioning, then choose Wizard Plays Network materials. Choose "Membership Card Request" from the drop down menu (it's the only choice, at least for me it was) and just follow along. Mine arrived at my house in Kentucky via FedEx in four working days. Thanks for that tip Christopher! Other forum posts had indicated that we had to order cards through the customer service Email Us link - I completely missed the materials link, but it seems to have worked when I tried it.