To make things worse when I registered my DCI number to play in LFR I now show up as "unknown unknown" and when I went to update my information it only allows me to tell my province and birthdate....
I have become a herald level DM but can't schedule games because the system doesn't have my address. But I can't update my address.
When I clicked on the help and email us tabs i kept getting a message that says a technical error has occurred and I should close my browser and try again.
On the other technical problem, you should be able to put your province and date of birth then, on the next screen, enter all of your personal info.
However Wizards customer service can access the database directly, so if that's not working, getting in touch with them will get it sorted. There's a phone number on www.wizards.com/customerservice (click 'How to contact us' or some such), but emails are answered promptly, and the CS staff monitoring the thread I've linked are getting accounts fixed.
I can't answer the first issue, of course, though we've been promised a new website on many occasions. The latest promise is that it'll happen sometime this summer/autumn, I think!
How can the RPGA/WPN want to get new players and DMs involved and not have an easy to use and informative web site that dosen't require people to come on the forums to try to figure it out. I'd perfer they scrap the whole website and start from scratch over the mess they have now.
Besides, the organiser doesn't have to be the GM - you can organise games, give the adventure to someone else, play in the adventure, then report it afterwards.
Besides, the organiser doesn't have to be the GM - you can organise games, give the adventure to someone else, play in the adventure, then report it afterwards.
This is an important point, not to be overlooked.
If your friends don't mind DMing - and their sole objection is the website, you can still be the organizer but let them DM.
You'd simply order/sanction the game - then hand the module and reporting information over to whomever is DMing that session. They can then hand the paperwork back to you at the end of the session and you report it.
It means you're still doing all the overhead - but they can take over the occasional table for you.
This is an important point, not to be overlooked.
If your friends don't mind DMing - and their sole objection is the website, you can still be the organizer but let them DM.
You'd simply order/sanction the game - then hand the module and reporting information over to whomever is DMing that session. They can then hand the paperwork back to you at the end of the session and you report it.
It means you're still doing all the overhead - but they can take over the occasional table for you.
that's what I do.
There is a problem with your request. Most likely you are not a coordinator for this brand or you have no public venues on file. Please contact your WPN representative for assistance.
I am a coordinator, so how do I put a public venue on file?
If clicking that gives you an error, see this thread: http://forums.gleemax.com/showthread.php?t=1133626
Your venue should be added in a matter of days. If a week goes by without it getting done, use the Email Us tab at www.wizards.com/customerservice to ask for a status update.
Your venue should be added in a matter of days. If a week goes by without it getting done, use the Email Us tab at www.wizards.com/customerservice to ask for a status update.
From personal experience, any problems will be dealt with by quietly denying your application without communication - if there are any questions about your venue and you get denied, the only way you'll know is by not being approved. :P
The gist of my conversation:
Me: "Hey, I sent in an app for a venue approval about 10 days ago. Still not showing up. What gives"
WotC Rep: "Oh. Your venue was unusual. We had some questions about it, so we just denied the application."
Me: "... Usually the questions that get answered are the ones that are actually asked. Anyway, here's some clarification about my venue."
WotC Rep: "Sure, no problem. Approved."
I imagine the only way to complain is via the Customer Service system but it can't hurt to email them and say "Hang on, can you tell me what's changed to make sure this doesn't happen in future?"
To give the benefit of the doubt - it could have been an oversight in my case. Easy enough to forget to email someone, or misremember and think you already did, or something.
I'm with this - I'd suspect that:
1) The venue was "ususual"
2) The ticket was put on "hold"
3) Customer Service attempted to contact the venue to work out the oddities
4) The venue didn't reply (or didn't get the message)
5) The issue died there.
Still not an ideal situation - but a plausible one.